We were there with other parents to attend a basketball game at Cornell University. Hotel is located conveniently in downtown area where you can walk to restaurants, etc. and only a short distance to university.More
- Free Wifi
- Free Parking
We were there with other parents to attend a basketball game at Cornell University. Hotel is located conveniently in downtown area where you can walk to restaurants, etc. and only a short distance to university.MoreShow less
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. I hope your team won!
My husband and I decided to visit the Finger Lake region for my birthday with another couple. He planned the entire even so when we showed up to the Hilton I was pleasantly surprised. The location is wonderful, steps away from restaurants and the local square. Parking was not an issue since you can park in the parking garage across the street and they will validate, this was a nice plus since there was snow. The rooms are very clean, and the front desk was super nice! Will definitely stay here again.
Thank you for taking the time to share your review. I’m a little late but Happy Birthday!! When you come back ask for me (Jerry) and I can point you to some great spots around town.
We got this hotel to stay overnight on New Year's Eve and avoid driving after going out to celebrate. The staff was wonderful, the breakfast staff were genuinely happy to be there and help us. We will definitely stay again even though we are local, it was just a nice relaxing experience (which every family needs once in a while!)
I hope you had a good new years and we hope to see you again this year
The hotel is clean and presentable. The staff was friendly but when problem arose offered no assistance. First of all the pillows were old, and uncomfortable. Next I was awakened by banging in the laundry room at 8:30pm. As a Hilton, it is not a Hilton. The noise was addressed by an apology without any offering of a discount, etc. The Hilton did not live up to its reputation of satisfaction guarenteed. There is better quality hotels locally. I was surprised at the lack of accountability.
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with the comfort and appointment of our guestrooms. We appreciate your honest input and we will use your remarks as we make plans for future refreshments. We hope to have another opportunity to serve you and show you the quality service and accommodations you deserve, if your travels bring you back to our area.
I decided to give my extended family a night at Hilton Garden Inn. Everyone had a great time. If I had to pick one word to describe it would be service. No one in our party had an iphone charger. Room service had one in my hand in a few minutes (and we were on the 9th floor!) The rooms are so so. Nothing mind blowing. At almost twice the rate of economy lodgings I think that a little renovating would be classy. We actually stayed at a motel 6 in summer that had bamboo floors and a Swedish IKEA look. Pretty mind blowing for 69/night.
Thank you for taking the time to share feedback on your recent stay I am happy you had a good time and we were able to find a phone charger for you. Hope to see you again.
I have stayed here a number of times for Christmas, and it is always a pleasure to stay here. The staff is friendly and I have never had any problems. It is conveniently located next to the walking mall in Ithaca, and there are a number of nice places to eat and drink within walking distance. Add to this a bar in the same building that is open on Christmas Eve, it has all that I need. Certainly not a fancy hotel, but a good value for the price.
One note about the walking mall, it is currently under construction, so it isn't as nice with all of the standard stuff ripped out. There were a number of play areas for kids as well as benches as such. Also I didn't see any of the space monuments for Carl Sagan in the walking mall (it was a scale version of the solar system, certainly puts this into perspective, I always looked forward to seeing it). I am assuming that these pieces will be put back once the construction is done for the walking mall. No fault of the hotel, but I always looked forward to these aspects in the past.
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor the construction in the commons is scheduled to be complete next year however they have done a really good job of keeping it open for visitors. It is my understanding that the art will go back when done.