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“Definitely worth the price”

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Hilton Garden Inn Ithaca
Ranked #3 of 22 Hotels in Ithaca
Certificate of Excellence
GreenLeadersBronze level
Buffalo, New York
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Definitely worth the price”
Reviewed 6 May 2014 via mobile

The staff was very friendly. Clean room with great view of Cornell U. Grab something complementary coffee for the morning walk over to college town bagels for breakfast. Great dinner options for restaurants within walking distance: Moosewood, Thai Restaurant, and others.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank 146MarkR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 20 May 2014
Thank you for staying with us at the Hilton Garden Inn Ithaca, NY and thank you for the feedback on TripAdvisor. We also have a Moosewood package.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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800 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2014

I stayed at this hotel for 2 nights and they service was excellent!!! The staff was extremely helpful! The hotel was very clean !!! Loved that there is a Starbucks in the hotel...very convenient !!!! The condiments they have out in the lobby were an extra added touch too!! Will stay there again soon!!!!

  • Stayed April 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 67stevenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 30 April 2014
I just wanted to thank you so very much for taking the time to write your review. We credit our success in the hospitality industry to providing the best possible service, as well as clean and comfortable accommodations. I will be sure to pass along your kind words to our entire staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chevy Chase, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

Excellent experience at this hotel. All staff members were extremely courteous and helpful. Complimentary coffee available in the main lobby at all times. Clean room. Nice amenities. A bit pricey compared to other hotels in Ithaca, but it is conveniently located in the heart of downtown whereas others are not.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 30 April 2014
I just wanted to thank you so very much for taking the time to write your review. I will be sure to read it to our team during our huddle meeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

The Hilton Garden Inn in Ithaca was a great place to stay on a recent college visit to Cornell University. The front desk staff was extremely accommodating and made the entire check-in process painless from beginning to end. There are many restaurants within easy walking distance from the hotel, and the shuttle bus will take you anywhere within a couple mile radius so visits to campus are very easy.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Pauline U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 30 April 2014
I just wanted to thank you so very much for taking the time to write your review. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Thank you for the great scores you gave us. We credit our success in the hospitality industry to providing the best possible service, as well as clean and comfortable accommodations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 April 2014

Consistently impressed by helpful and friendly staff at this location. They seem to enjoy working at the Hilton and it shows. Location is within walking distance or short drive to just about everything in Ithaca, with (included) parking garage across the street. Free WiFi has improved from prior visit. Clean rooms, well appointed. Hot tub and swimming pool clean and fully operational.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank kproulx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 30 April 2014
Thank you for staying with us at the Hilton Garden Inn Ithaca, NY and thank you for the feedback on TripAdvisor. We did just increase our bandwidth to 30 meg coming into the hotel and we now offer a premium internet for those who need to conference video and with high usage. Our standard internet is still free to all hotel guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2014

This hotel meets all the criteria for a comfortable place to stay. The location is excellent. It is within 5-10 minutes of all the local amenities. Furthermore, the hotel staff are extremely friendly, efficient, and considerate. A very good choice for our stay in Ithaca.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 30 April 2014
Thank you for staying with us at the Hilton Garden Inn Ithaca, NY and thank you for the feedback on TripAdvisor regarding your experience during your recent stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014

We stayed here while in Ithaca looking at colleges. The hotel was just what we needed, clean, quiet, comfortable and with a convenient location. We walked to great restaurants and took in a movie, which helped us get a feel for the city. I highly recommend the Ithaca Hilton Garden Inn

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Leslie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review, 1 April 2014
I just wanted to thank you so very much for taking the time to write your review. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Thank you for the great scores you gave us. We credit our success in the hospitality industry to providing the best possible service, as well as clean and comfortable accommodations. I will be sure to pass along your kind words to our entire staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Ithaca

Property: Hilton Garden Inn Ithaca
Address: 130 E Seneca St, Ithaca, NY 14850-4356
Phone Number:
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ithaca
#3 Family Hotel in Ithaca
#3 Green Hotel in Ithaca
#3 Romantic Hotel in Ithaca
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hilton Garden Inn Ithaca 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Ithaca Hotel Ithaca
Ithaca Hilton Garden Inn
Hilton Ithaca

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