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The Statler Hotel at Cornell University
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Reviews (684)
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Reviewed 19 March 2014

What do you look for in a hotel when travelling outside of a metropolitan, vacation or resort area? You want the basics; a clean room, good service, nice and attentive staff and convenience to where you need to be. Good food in the hotel is a bonus
The Statler has all that and more. We have been staying there for a few years now and like any good hotel/restaurant it is consistent. You know the room is very nice, the staff is exceptional, the common areas are well maintained, the food service is very good and you are felt welcomed form the time you arrive until the time you check out.
We stayed there last weekend and had a an issue with the hot water. it could not have been longer than three minutes from my call to the front desk until an engineer was knocking on my door to address the issue. It turned out the issue was my fault and not the hotels, I have never seen such attention to detail in such a short period of time in any property worldwide.
I would recommend this hotel, whether you are visiting Cornell, have business in the area or want a nice holiday in the area.

Room Tip: the views from the rooms facing west are unbelievable any time of day or night.
  • Stayed: March 2014, travelled on business
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Thank philip w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStatlerHotel, Student Director of Guest Services at The Statler Hotel at Cornell University, responded to this reviewResponded 25 March 2014

Phillip W,

First of all, we apologize for any inconvenience that you experienced with the hot water. We are glad that we were able to address the situation in a timely manner and allow you to enjoy your stay with us.

Our staff aspires to consistently exceed expectations in every facet of the hotel, and we truly appreciate your loyalty to the Statler Hotel. Our food and beverage team does an amazing job of being innovative and keeping our offerings fresh.

Once again, we thank you for giving us the opportunity to host you every time that you visit Cornell. We look forward to welcoming you again.

Best wishes,

Dan Leyva
Student Director of Guest Services

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Reviewed 14 March 2014

Most staff are a bunch of university students (on training/internship) doing an impeccable job to be friendly, professional, attentive, smiling, happy to help, ready to go the extra mile, etc...) They deserve an A+

  • Stayed: March 2014, travelled on business
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1  Thank desertmirage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStatlerHotel, Student Director of Guest Services at The Statler Hotel at Cornell University, responded to this reviewResponded 18 March 2014

Desertmirage,

Thank you for your kind words about the students at the Statler Hotel. This hotel is really a one-of-a-kind establishment where students are given the opportunity to lead and learn with hands-on opportunities. Students are willing to provide great recommendations and try to fulfill any requests that our guests may have.

We look forward to welcoming you in the future, and if there is anything that we can do in the meantime, please don’t hesitate to ask.

Best,

Dan Leyva
Student Director of Guest Services

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Reviewed 12 March 2014

Stayed at the Statler for our second time last month (over Presidents' Day) to attend an info session on campus. This time we had Room 912, a Superior View Double—and superior doesn't even cover it!! We had the most breathtaking view over West Campus—it was like a postcard or Christmas Card, and every time we looked toward the window we were awe-struck. The first day we were there it pretty much snowed all day. The second day was sunny and sub-zero. But the hotel felt warm and cozy and it was really sad when it came time to check out. What a wonderful couple days. The only negative is that they need more accessible outlets to charge all those modern devices we carry around. But otherwise, perfection. Check out my pics for the view! Sunny or snowy or gray, it was magical!

Room Tip: The view from Room 912 is beyond beyond!! Definitely worth spending a bit more for it.
  • Stayed: February 2014, travelled with family
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Thank girlycheckin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStatlerHotel, Director of Rooms at The Statler Hotel at Cornell University, responded to this reviewResponded 25 March 2014

Dear girlycheckin,

I am so pleased to hear that you enjoyed your second visit to campus. I hope the Ithaca weather hasn’t deterred your son from considering the university!

Thank you for sharing all of your wonderful photos. I especially enjoy the photo of the sun trying to make an appearance on that cold day and the picture of Sage Chapel at night is beautiful!

We look forward to your future visits!

Best regards,
Rebecca Rypkema

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Reviewed 8 March 2014 via mobile

Located in the heart of the Cornell campus, this is a superb hotel that enhances a visit to Cornell. The rooms are lovely and comfortable; the food is excellent as is the small shop off the lobby. The student staff is friendly and helpful. A minor complaint is that the gym could be improved a bit.

Stayed: March 2014
Thank Jfoster4164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

Cornell operates the oldest hospitality school in the world, so it shouldn't be surprising that they have a luxury hotel on campus that serves as a "teaching school" for the programme. The Statler hotel is a recently renovated, luxuriously outfitted hotel that makes for a great base in Ithaca. It is the *ONLY* place to stay if you don't plan on leaving the campus while you're in town.

The outside of the hotel looks like a circa-1980 Hilton property, but don't let it fool you. The rooms are modern, tasteful, and luxuriously outfitted--comfortable beds, Frette robes--everything you'd expect at a four-star hotel. The bathrooms could use an update, but they're still well appointed.

The hotel staff is what makes every stay at the Statler so special; they are amazing at what they do and take pride in creating amazing guest experiences. All the students you interact with take great pride in their jobs at the Statler and have amazing stories about how they got interested in the hotel industry...it certainly makes for great conversation.

P.S. -- You can save considerably by booking this hotel through Hotwire, as I have the past few times that I have stayed here. It's the only "4-star Hotel in Ithaca" ...I've saved ~$90 per night by doing this and would encourage others to do the same!

Room Tip: Rooms on the backside of the hotel have amazing views -- the higher up, the better!
  • Stayed: July 2013, travelled on business
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Thank arlingtonman13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStatlerHotel, Student Director of Guest Services at The Statler Hotel at Cornell University, responded to this reviewResponded 15 March 2014

Arlingtonman13,

Thank you so much for taking the time to share your wonderful experience here with us at the Statler Hotel.

I’m very happy to see that you were able to experience the magic that our student staff brings to the table. We all certainly take pride in using what we learn in the classroom and delivering it to our guests. Whether it’s providing a great culinary experience at our Taverna Banfi restaurant, providing shuttle transportation to the airport, or delivering speedy valet service, our entire staff focuses on always providing the best service.

We are pleased that you choose to stay with us when visiting campus and hope to see you again soon.

Best wishes,

Dan Leyva
Student Director of Guest Services

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