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Homewood Suites by Hilton Ithaca
Ranked #5 of 22 Hotels in Ithaca
Certificate of Excellence
New York City, New York
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great place to stay”
Reviewed 17 April 2012

My husband and I stayed in a one bedroom king suite for two nights, it was a really nice hotel to stay; very clean and net. The hotel's breakfast was really good. The location is about 5~10 minutes drive to Cornell. There are drug stores, malls and chain restaurants around the hotel as well.

  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank Sheepbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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666 reviews from our community

Traveller rating
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    13
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Minnesota
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 April 2012

We stayed one night while visiting Cornell. The property is quite good--very nice "dining room" for breakfast, clean rooms, and the room was nice, but the hotel is a bit hard to find, and it was NOISY (right on the highway). I'd stay here again, but would ask for a room away from the highway.

  • Stayed March 2012, travelled with family
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Helpful?
1 Thank CrabberWheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 March 2012

We stayed here this week while our son was visiting Cornell University. It is about 7 minutes drive to Cornell from here. Our suite had lots of space, a kitchen with full refrigerator that we used. My 12 year old said the hide-a-bed was very comfortable (not something she says often!). The room was clean. The breakfast was good with lots of options.

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
1 Thank travelforfun90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLP
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 February 2012

Traveled to Cornell, and this hotel is in a great location. Close to the airport and Cornell. The breakfast and diner offered are decent. Better than other hotels. Clean and friendly staff.

  • Stayed February 2012
    • Value
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Helpful?
1 Thank AlbertCid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Coast
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 February 2012

Over the past 2 1/2 years we have stayed at a half dozen hotels and b&b's in the area while visiting our son. This was the first and last time at this location.

Front desk staff were never visible, always coming around from behind the wall when they would hear (or maybe see on a monitor?) a customer at the desk. Converstaions were robotic, no wamrth or hospitality.

Entered room to find dishwasher left running by Housekeeping. It was very loud and when the cycle finally ended (30+ min), we found one spoon and one glass inside. Not at all earth-friendly, especially for an eco centered town like Ithaca. Shower had hair in it from prior guest and fake plants were covered in dust.

Both mornings the hot food on the breakfast buffet was luke-warm. Eggs contained large brown chuncks of burned product and items were not replenished in a timely manner. On the third day we went to the Ithaca Bakery in the shops next door and gladly paid for a fresh and properly prepared breakfast.

Staff observed over 4 days repeatedly gathered at the desk, in the lobby, and breakfast area in groups of 2's and 3's, talking to each other, sharing things on their cell phones, and only halting their activity for brief periods of time when approached by ("interrupted by") customers who needed their service.

Overall impression was of a hotel staffed with individuals who lack supervision and trainig, and take their guests for granted. A dangerous combination in a small town with other Hilton hotels for guests to choose from.

Room Tip: As others have said, request in advance a room away from Route 13. Also, a room away from the eleva...
See more room tips
  • Stayed February 2012, travelled with family
    • Value
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Helpful?
3 Thank EastCoastGnomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whgecomm, Manager at Homewood Suites by Hilton Ithaca, responded to this review, 21 February 2012
I appreciate your review of your recent experience at our hotel. I'm very sorry that you were treated with an undesirable level of service during check-in and breakfast. I have addressed these issues with our staff, and we are currently undergoing training. I understand that you encountered an opportunity with the cleanliness of your guest room, I sincerely apologize for this. This is one of the area's that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. We regret we were not able to provide you with the quality of food you expected. We are constantly working to improve our menu offerings and your comments will help us improve in this area.

I hope that if your travels bring you back to Ithaca that you will consider staying with us again. Thank you again, I appreciate your honest feedback.


Alisha Case
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 January 2012

This is our favorite place to stay in Ithaca wiht the family. Joint rooms makes traveling with kids easy. Rooms are large, clean, and quiet. Breakfast will fit anyone, not high quality but perfect for kids.
Pool area is enclosed and good for year round swimming. Workout facility is very small but functional.
We will stay here everytime we go to Ithaca. Location is not great, but not unsafe. There is an Ithaca Bakery in the plaza adjoining hotel, excellent food.
Each room has a full kitchen, and is cleaned every day.

  • Stayed November 2011, travelled with family
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Helpful?
2 Thank izzysanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrenceville, PA
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 January 2012

This place is a gem. Clean, large suite style rooms very well stocked with all the ammenities, including hair conditioner. Even had a bag of popcorn in the kitchen area that you can microwave. Managers reception was very good, breakfast even better. Pool and hot tub were very clean and pool was warm enough to stay in for awhile. Bed was comfy. Location not great if you are looking for a view or want stay downtown, but it's like a mini-resort, so we never left once we checked in. There was a mall (I think) and what seemed to be plenty of restaurants and shopping within sight.
Very thoughtful hotel, they even have some kids books in the lobby, next to the fireplace. We went to Ithaca to go to the Museum of the Earth and the Sciencenter, which were only minutes away from hotel.

  • Stayed December 2011, travelled with family
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Helpful?
1 Thank Goodwaterwitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Ithaca

Property: Homewood Suites by Hilton Ithaca
Address: 36 Cinema Dr, Ithaca, NY 14850-1656
Phone Number:
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Ithaca
#2 Family Hotel in Ithaca
#3 Business Hotel in Ithaca
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Ithaca 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Ithaca hotel is the only all-suite hotel in Ithaca, New York. Situated in the heart of the beautiful Finger Lakes Region, our hotel offers central hotel accommodations for both extended stay and short-term guests, that's near some of Ithaca's main attractions. ... more   less 
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Also Known As:
Homewood Suites Ithaca Hotel Ithaca
Homewood Ithaca
Ithaca Homewood Suites

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