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“Good Location, and Comfy Beds”

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Homewood Suites by Hilton Ithaca
Ranked #5 of 22 Hotels in Ithaca
Certificate of Excellence
New York City, New York
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good Location, and Comfy Beds”
Reviewed 27 August 2014

Booked a King size suite months in advance to move in my nephew at Cornell. I was concerned about how far it was from campus and that we were not downtown. But, the hotel was only 5 minutes easy drive to North Campus and because it was not in downtown it was not crowded and crazy and we did not have to worry about parking and going in and out of traffic. Also, entering Cornell via North Campus was good because you did not have to go through campus with all that traffic and construction to get to the freshman dorms. It was a great location. Also we were able to hop right on to a highway to get to downtown and Ithaca commons, avoiding traffic. Also, the hotel was right next to the Tompkins Bank and we went in to open an account for my nephew. There was no lines or wait to open an account. This was such a good idea because when we went to the Campus Bookstore we saw a huge line at the Tompkins Bank. Also, the hotel is situated in a small mall where there were several stores. The room was a decent size. The living room area included a couch and TV and the kitchen was clean and fully stocked with plates and cups and a fridge. We did not use the kitchen but it would be great for a family with small kids. The king size bed in the separate room was comfy with nice bedding but room was a bit small for the king size bed, leaving little room on the side. I like the fact that the sink was outside of the toilet and shower. And the free continental breakfast was a nice touch. Had the basic coffee, pastry, eggs, sausages, cereal, fruits and bagels. Overall a good hotel.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank NYCSunshine42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 29 August 2014
Thank you for your thoughtful review and for providing such detail of your recent visit to Homewood Suites Ithaca. We are very pleased that you enjoyed our pristine location and most importantly, our helpful and courteous staff. We look forward to welcoming you back again soon.

Best regards,
Mohamed Abdelrehim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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666 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Weaverville
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2014 via mobile

Stay was for business and due to cancelled flights did not arrive until 1:30am.
The suite was very nice and was quiet for the entire stay.
Breakfast and dinner meals were good.
The price for the suite was overpriced as it was just before the drop off weekend at the local college.
Would recommend the hotel and will stay there again when going back.

Stayed August 2014, travelled on business
Helpful?
1 Thank jeffpennell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 25 August 2014
I would like to thank you for taking the time to post your review. We appreciate your feedback and we are happy to know that you had a good time during your stay with us . Thank you for indicating that you will return to Homewood Suites Ithaca for your next visit.

We all look forward to welcome you back, hopefully in the near future.

Regards,
Mohamed Abdelrehim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 August 2014 via mobile

This is our favorite hotel when we come to visit or drop off our daughter for college. We like this hotel particularly because the suites are very spacious and includes 2 TVs, full refrigerator, and fully equipped kitchen. This hotel also has a swimming pool, jacuzzi, and fitness room which I personally enjoy and is better than most other hotels in ithaca. Also, the complimentary breakfast is just as good if not better than other hotels.

Stayed August 2014, travelled with family
Helpful?
Thank TravelerfromMtKisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 25 August 2014
TravelerfromMtKisco,

I love reading great reviews from Senior Contributor like you. It’s great to read that we've earned your repeat business! It looks like we were able to meet all your requirements as a clean and well decorated suite, a swimming pool, Jacuzzi, fitness room and the complimentary breakfast providing a great hospitality experience.

Thank you for sharing your comments with us on TripAdvisor – we can’t wait to welcome you back for your next visit !

Warm Regards,
Mohamed Abdelrehim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2014

I need to say that we came to Ithaca on a "move in" weekend to drop off our daughter at Cornell University. The price per night was $270 a night due to high demand. Nevertheless the breakfast was almost poisonous. We tried it only once and next 2 mornings we went for a delicious breakfast at the Ithaca Bakery around the corner. The beds are very uncomfortable with a Rocky Mountains ridge down the middle. The blankets are the most peculiar combo of light feather down ( we couldn't figure out if we should sleep on top of it or under it ) and a very unpleasant material throw on top. The air condition / heater had to blow. Either cold or hot unless you turned it off. It was hard to get the temp in the room comfortable unless you like it hot ( or cold ). The shower curtain smelled so bad it was really hard to take a bath. We didn't get new shampoos the second day and had to ask for some on the third day.
The pool and jacuzzi is in another building. Not necessary a problem just be ready to walk outside.
On a positive note: there was a wine on Thursday ( the complimentary dinner was mac&cheese ), there was always tea and coffee and the ladies working the dining room were very nice.
For $270/night I would expect better.

Room Tip: The hotel is by the freeway so if you get the rooms on the away side it might be quieter.
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michaela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 25 August 2014
Thank you for leaving your review with the TripAdvisor community. We value all feedback from our guests,as it helps us to constantly improve. Every bit of information TripAdvisor members share with us is reviewed and shared with the key members of the hotel team. Rest assured that I will go over your concerns with my housekeeping team and looking into the situation.

Regarding the price of your room, please know that the rates vary depending on our room availability during the time of arrival.

Again thank you for your candid comments and I do hope you’ll return and allow us another opportunity to not only provide a good value, but an extraordinary experience!

Regards,
Mohamed Abdelrehim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 19 August 2014

Last time we had a few issues with this property. This time, it was perfect. No weird policies like last time (that I've never had happen at any other Hilton property), no lack of internet (when the manager knew there was a problem, like last time), just a perfect stay with excellent guest care, a friendly staff, delicious breakfast and bonus evening Manager's Reception with enough food for dinner, tea, lemonade, beer, wine and cookies (the food changes from day to day, Monday-Thursday). There is a refrigerator, two burners, a dishwasher, a microwave, a sink, dishes and a coffee maker. We had a king suite with sofa bed, but there was enough room for a roll away bed, as well. I will now stay here every time I come to Ithaca.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Ghostwheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 20 August 2014
Ghostwheel ,

Thank you for sharing your feedback following your recent stay with us in Homewood Suites Ithaca. Seeing that we were able to improve and impress you was very rewarding. It’s a wonderful thing to get such high TripAdvisor ratings from a Top Contributor; thank you!

I will let my team know that their efforts to provide flawless hotel stays didn't go unnoticed. We truly strive to make the visit of every one of our guests the best it can be. Once again, thank you for your review and your patronage of our hotel. We look forward to welcoming you back on your return to Hilton Homewoood Suites Ithaca soon!

Warm Regards,
Mohamed Abdelrehim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somers, New York
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 15 August 2014

Picked Homewood for a "pit-stop" in Ithaca during a long road trip. Should have really studied the map, because this motel is not IN Ithaca, no matter what it's address says; it is in an area several miles further north, called Cayuga Heights, and cost us more driving time at the end of a long day than we would have liked.
That said, once you get there (and you really need a GPS to find it), the motel is clean, modern, and comfortable. Rooms are large, with full, complete kitchens - important if you care to be cooking while on vacation. Staff is friendly if not terribly efficient: we had to ask 3 times to have the sofa bed made up, but it finally was accomplished, with apologies for the wait.
There is a full breakfast included in the price of the room, along with a very unique freebie: on weekday nights the hotel offers a free dinner, including beer and wine, with a menu that changes daily. Never have I come across such a bonus. We did not partake of the offering because we did not care for that day's selection, but if you are dead tired from driving, and like the menu choice, this is a real perk.
The very generous breakfast is served on real (not paper) plates, with real (not plastic) flatware - which we have unfortunately encountered at several other major chain hotels. There are make-your-own (not frozen) waffles, three kinds of cold cereal, plus "from scratch" oatmeal with all the usual toppings available. The whipped eggs were served as a cheese omelet and were quite tasty, even if not prepared "to order." There were 3 kinds of hot coffee. Even the young kids seemed to be satisfied with the offerings.
Hotel is fairly close to Cornell University, but not at all convenient to Ithaca College.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fussbudget07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 18 August 2014
Thank you for your review and letting us know about your visits with us. I appreciate your candid comments. Overall it seems like your experience was generally positive.I was pleased to read that you liked your Suite ,our breakfast and dinner options.

Regarding our hotel location , I'm sorry for any confusion. the hotel located in Ithaca of NY-13, and you are correct; Cayuga Heights is located few minutes before us. We are defiantly closer to Cornell and about 5 minutes away from the airport.

Thanks for your stay and we look forward to continuing to provide you with the most convenient and restful hotel experience possible!

Best,
Mohamed Abdelrehim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newark,new york
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 August 2014

we were in town to attend a wedding.. and had a reservation at another hotel.. we weren't comfortable with our first choice.. and by chance found an opening here... are we glad we switched.. for the same price we had everything we could ask for and more... the suite was fantastic.. the staff fabulous. the amenities great.. and they allowed us an early check in.. so we didn't have to travel in our wedding attire... that was so nice.. great breakfast.. and friendly professional service.. this is the place to stay when in the area.. thank you.. you made our event very pleasurable...Michael and Denise.. [stayed 7/19/2014]

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank michaeldenise82506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WHGGuestService, General Manager at Homewood Suites by Hilton Ithaca, responded to this review, 18 August 2014
Michael and Denise,

I would like to thank you for the wonderful review that you have shared on TripAdvisor regarding your recent stay at Homewood Suites Ithaca. It gave me great pleasure to know that your trip for the wedding celebration was made more special by your visit to our hotel. It is our pleasure to be a part of such a wonderful occasion.

We will look forward to having another opportunity to welcome you back to Homewood Suites Ithaca soon.

Warm regards,
Mohamed Abdelrehim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Ithaca

Property: Homewood Suites by Hilton Ithaca
Address: 36 Cinema Dr, Ithaca, NY 14850-1656
Phone Number:
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Ithaca
#2 Family Hotel in Ithaca
#3 Business Hotel in Ithaca
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Ithaca 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Ithaca hotel is the only all-suite hotel in Ithaca, New York. Situated in the heart of the beautiful Finger Lakes Region, our hotel offers central hotel accommodations for both extended stay and short-term guests, that's near some of Ithaca's main attractions. ... more   less 
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Also Known As:
Homewood Suites Ithaca Hotel Ithaca
Homewood Ithaca
Ithaca Homewood Suites

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