I have recently stayed 2 days at this hotel due to my daughter going to college here. The hallway to the rooms look dark and dreary. It takes forever for the bathroom lights to come on. The bed linens are wrinkled as if they just take the linen out of the dryer, stuff them on the housekeeping carts and put them on the bed. The beds looked sloppy. The room had a smell to it. The bathroom looked clean however, the piece of glass that they put the shampoo and stuff on, it had leftover soap residue. It looked like they just put new stuff on it and didn't even bother to wipe it down. I questioned the overall cleanliness. I combined the garbage bags into one bag and the garbage cans needed to be washed out. There was old liquid build up in the one can. The housekeeping staff look sloppy, dress sloppy or wrinkled.
The front desk staff service was pretty good. Friendly. The tall young man was very friendly and helpful. He provided us with local maps and activities we may be interested in. There was however, one girl that was loud and boastful. Every time we walked through the lobby, she would be sitting down playing on facebook. Maybe she could be less obvious if she used the computer facing the small dining area? I walked through the hallway on one occasion while the entrance to the hallway was propped open and could hear her conversations about another staff member. The lobby echos and her voice being loud, I could still hear her half way down the hall. On the plus side, her service was pretty good and she knew about many of the local restaurants. I would suggest she tone it down (or keep the door shut) and pay attention to what she says as she doesn't seem to care who may be listening. Also, smiling and greeting people should take precedence over facebook.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Choice Hotels, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel Ithaca
- Comfort Inn Ithaca
- Ithaca Comfort Inn