We knew we were getting into JFK late and needed a place to crash. I made a reservation at the Sheraton JFK with Starwood Points. We met the shuttle at JFK and it was a quick ride to The Sheraton. When we got there it was brightly lit and had classy decorations for fall. The lobby is nice, big, and clean. We were met in the lobby by Abdell who checked us in. Abdell was great! He made us feel so welcome and made sure we knew everything that was available. He even helped us to have some food delivered. Again, can’t say enough about how great the service was when e checked in.
Our room was on the concierge suite and was really nice. Clean, Big, Comfortable. The bathroom was really nice with a great shower.
We sat at the bar as we waited for our food to be delivered and we felt so welcome. The bartender was great and all of the guest really enjoyed hanging out there. As the bartender started to close down the bar (she stayed open later than normal because there were late guest arriving) she insisted that we hang out as we waited for our food and assured us it was no problem. We never felt like “we should go”. Again, GREAT SERVICE!
I the morning there was breakfast in the Concierges Suite and it was really good. I grabbed some food and took it back to the room where my wife and I fell back asleep. When we woke up it was late. I called the front desk and apologized for over sleeping missing check out. We were told it was “No Problem” and to “take all the time we needed”.
When we finally got it together the check out was great and friendly. The Shuttle was right there to take us back to JFK to catch the train to NYC.
This is a great place to layover at JFK. One of the best Airport hotels I‘ve stayed at. . . EVER. Great service, clean, and friendly! Stay here and say “Hi” to Abdell!
- Official Description (provided by the hotel):
- The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo and LoveHolidays so you can book your Sheraton JFK Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Jamaica Sheraton
- Sheraton JFK Airport Hotel Jamaica, New York