The nice thing here is: free wifi & airport shuttle every 30 mins (according to them, will try it tomorrow), and a decent room. But... The staffs are quite lousy :( Front desk ladies always seems to be busy and no smile at all. I have to go back and forth between my room and the lobby for 4 times when I first arrived, just because the key doesn't works. First it cannot open my room, then I came down to exchange it.. Up again to try.. This time it does open the door.. But I saw a lot of luggage inside the room -_- so I came down again.. Apparently they give me the wrong room number and key. And I went up again.. Guess what? It cannot opens my room again -__-" so I went back to the lobby one more time to switch the card... And they ask one guy to go to the room to do something with it, the one thing that pissed me off.. That guy said: "You don't know how to use the key.. Let me see you do it" while asking me to showed him how I use my room key. It was just really rude IMO! How could he said that to a guest??! Even a kid could use a room key card, how insulting! Even though in case your guest was not able to use the room key, he should never said something like that -_-" It really ticked me off, especially after my tiring day waiting at the airport and I've already been very patient although I had to go back and forth between my room and the lobby several times to fixed my room key issue, unbelievable! :( There were 2 housekeeping ladies that time that was trying to helped me though with my issue, they were much much nicer than that guy! He should fix his attitude, especially if he's working in hospitality area, got no manners at all.
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- Also Known As:
- Crowne Plaza Jfk Airport
- Crowne Plaza Jamaica
- Garden Inn & Suites Jamaica, New York