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“One of the nicest”

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Courtyard by Marriott New York JFK Airport
Ranked #1 of 30 Hotels in Jamaica
Certificate of Excellence
Provo, Utah
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“One of the nicest”
Reviewed 1 September 2014 via mobile

I've stayed at a lot of courtyards and this is definitely one of the nicest. The rooms were great and the staff extremely friendly. This
is more like a higher end Marriotts. Excellent location next to airport with very handy transfers. It's also in what seems to be safe location. They even gave me a goodie bag with bottled water and chocolate chip cookies. Highly recommend. This review has to be over 200 characters by now.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 17 October 2014
Dear Tom W,
We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled the recently renovated guestrooms, along with the exceptional service provided by the staff exceeded your expectations. Your continued loyalty to the brand is greatly appreciated. We look forward to your next stay with us.
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757 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
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  • English first
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English first
A TripAdvisor Member
Reviewed 29 August 2014 via mobile

The was very close to everything shopping Tanger Outlet, Restaurants. Staff was very pleasant and helpful would stay there again.The room was very spacious, free internet with flat screen TV. We stayed in the two queen bed room which was comfortable for. 4 people.

Stayed August 2014
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 17 October 2014
Dear A TripAdvisor Member,

We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and spacious guestrooms, comfort of the bed, and convenient location, exceeded your expectations. We hope to see you again soon when traveling through the JFK area.
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1 review
Reviewed 27 August 2014

I am a big fan of good customer service , when I arrived at Courtyard by Marriot near JFK, Moveta ensured that I will not only receive good but excellent service . She answered my questions very well and I was glad that I choose Marriot because there were other hotels within the area. Go Marriott!!!

Room Tip: " Rooms are clean and well maintained".
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank John I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 17 October 2014
Dear John I,

We greatly appreciate your kind words from your recent stay at the Courtyard JFK Airport. It is wonderful to know you found the guest rooms clean and comfortable, along with Moveta's helpful and courteous service. We look forward to hosting you again when traveling through the area.
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Level Contributor
2 reviews
Reviewed 27 August 2014

We stayed one night between flights. Transfer from airport arrived within 5 minutes of our call, we were booked in and in our rooms quickly and easily having been given extra milk acetone to make tea !!! Abdool in the restaurant is an amazing host. He suggested drinks and food which were lovely and made a real fuss of my 9 year old daughter by mixing her a "special" fruit cocktail with all the trimmings and really looked after us well. Would highly recommend this hotel

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 17 October 2014
Dear Nicky L,

Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so happy you found the location and airport shuttle service to be convenient and helpful. We are glad you found the guestroom and the Bistro to exceed your expectations, especially Abdool. We look forward to seeing you again soon when traveling through the JFK area.
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Los Angeles, California
1 review
Reviewed 27 August 2014

This is a Great Hotel. I travel alot, and they have the most comfortable and clean beds. The staff is very friendly and Helpful, especially Yvette Brewster (Front Office Supervisor). She is awesome! If you need something go to her. The hotel offers a bunch of amenities in and out of your room. The only down side is the restaurant does not open until late in the afternoon, leaving you no where to eat other then other hotels in the area (unless you want cold sandwiches from the snack shop). When the restaurant is open, you will find excellent service from the staff and bar tenders. They go above and beyond. I have stayed at this hotel several times, and will stay there many more. Thanks to the staff.

Room Tip: Do not get rooms next to the two elevators. The noise will keep you up at night. This has been an...
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  • Stayed May 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank CMAX11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 17 October 2014
Dear CMAX11,

Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled the entire staff, from Yvette at the front office to the servers and bartenders in the Bistro were able to provide you with exemplary service. We are glad you were able to enjoy the comfort of our beds and amenities during your visit. We look forward to seeing you again soon!
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Ft Lauderdale, FL
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

For a room prior or post flight, the rooms here are very clean and comfortable. So for the rooms I would grade them above average.

If you plan on doing any kind of work via the internet, good luck. This has got to be the slowest internet on the planet. Old fashioned dial up speeds. So for this I grade them well below average.

Stayed August 2014, travelled on business
Helpful?
Thank tonspag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 17 October 2014
Dear tonspag,

We appreciate you taking the time to share your feedback and greatly apologize your stay did not meet your expectations. We would appreciate the opportunity to speak to you so you may share further details from your stay in hopes we may better assist you and future guests. I'm hopeful that you can give us the opportunity to better serve you again in the future so we can demonstrate the exceptional level of service we are known for. Please feel free to contact the hotel directly and speak with our Operations Manager at 718-848-2121.
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New York City, New York
Level Contributor
3 reviews
Reviewed 26 August 2014

We always try to stay here before a long flight, parking the car and using the Shuttle. Staff is welcoming and accommodating. Good size rooms, nicely decorated and spotlessly clean with the amenities one expects from Marriott. The dining room, managed by Abdool, has attentive service and a complete menu with interesting and varied choices such as an Asian chicken salad, quesadillas and other small plates as well as standard entrees which indicate calorie counts. There is a full bar and varied wine selection. Everyone from luggage porters to the desk staff goes out of the way to make one feel welcome!

Room Tip: Good views of airport at the front of hotel. It's location minimises road noise.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KJBMTK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_JFK_Mgr, Manager at Courtyard by Marriott New York JFK Airport, responded to this review, 16 October 2014
Dear KJBMTK,

Thank you for taking a moment to share your terrific comments from your recent stay at the Courtyard by Marriott JFK Airport. We are excited your stay was comfortable and enjoyable, topped off with exceptional service in the Bistro by Abdool. We hope to see you again soon when traveling through the area.
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Additional Information about Courtyard by Marriott New York JFK Airport

Property: Courtyard by Marriott New York JFK Airport
Address: 145-11 North Conduit Ave, Jamaica, NY 11436 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Courtyard by Marriott New York JFK Airport 3*
Number of rooms: 166
Official Description (provided by the hotel):
Courtyard by Marriott New York JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC - convenient to Queens, Midtown Manhattan, Brooklyn, and Nassau County businesses and attractions. Our JFK airport hotel's services for business and leisure travelers include a free 24- hour airport shuttle, and business travelers love our 2 meeting and small-event venues. We are the perfect choice among hotels near JFK airport for visitors who want to stay the night close to the airport, prior to flying out of JFK or even upon arrival to NYC. At our JFK airport hotel's accommodations, you can take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to Midtown Manhattan or points east in less than 40 minutes. ... more   less 
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Courtyard By Marriott New York JFK Airport Jamaica

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