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All reviews courtyard by marriott jfk airport federal circle shuttle service next morning an early flight new york comfortable rooms front desk staff bar restaurant short stay one night stay late check every half hour international flight an overnight stay coffee maker
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Reviewed 16 September 2018

Nice room and friendly and helpful staff and in particular Moses who checked me in around midnight on August 9.

A big shout-out also to their shuttle driver George Dallas, a funny man and there are not many folks in America who I can discuss the great game of cricket with, and then see his photos with Brian Lara! Who said that men with two first names are scary?

A great experience at Courtyard by Marriott JFK Airport.

  • Stayed: August 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank Jamie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard New York JFK Airport, responded to this reviewResponded 17 September 2018

Dear Jamie L,

Thank you for taking the time to review your stay at the Courtyard New York JFK Airport. We are so pleased that you enjoyed your experience with us. Thank you for your kind comments about Moses and George. Please be assured that we will share your compliments with them. We appreciate your review and look forward to having you stay with us again.

Best Regards, 
Charles Weed
General Manager

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Reviewed 15 September 2018 via mobile

Not the cheapest, but this place has nice, comfortable rooms, a very reliable half-hourly shuttle, and a small informal cafe, thus avoiding the usual JFK issue of there being nowhere to walk to. Unless something changes this will be our choice for overnight before an early flight.

Stayed: July 2017, travelled as a couple
Thank Imackin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard New York JFK Airport, responded to this reviewResponded 16 September 2018

Dear Imackin,

Thank you for choosing Courtyard New York JFK Airport. It’s a pleasure knowing your overall visit with us was an enjoyable one. We value your feedback and look forward to welcoming you back soon.

Best Regards,
Charles Weed
General Manager

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Reviewed 14 September 2018 via mobile

We came back to the USA after being in the UK for 3 weeks. We arrived in New York not knowing when we would be able to get back to our home on the coast of South Carolina due to hurricane Florence. Needless to say were pretty stressed out.
When we arrived at your Marriott property we were greeted by a lovely young lady at the front desk,Roxanne I believe her name was. Wow what a breath of fresh air she was. She made us feel right at home, answered all of our questions and blew us away with her kindness. The other girls working the front desk were super nice as well. Our room was nice and clean. The only negative was being located opposite the elevator doors. That made for a loud night up to 1 am. I did use the laundry and found the machines to be in excellent working order. We also used the airport shuttle and found both drivers to be nice,prompt and courteous.

Stayed: September 2018, travelled with family
1  Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard New York JFK Airport, responded to this reviewResponded 16 September 2018

Dear Joe N,

It was a pleasure having you as our guest at Courtyard New York JFK Airport. We are glad you liked most aspects of our hotel and were especially pleased with the cordial service provided by our team. We will definitely share your compliments with the associates you mentioned. Thank you for the kind comments about our hotel, and we look forward to your next visit.

Best Regards,
Charles Weed
General Manager

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Reviewed 13 September 2018

Arlenys at the front desk was welcoming and funny. Great way to start our stay.
Our room was in good shape and quiet.
The modest evening dining restaurant benefits from our waiter, Abdool, the sole server in the place! He took great care of us.

  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paul500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard New York JFK Airport, responded to this reviewResponded 14 September 2018

Dear Paul500,

Thank you for being our guest at Courtyard New York JFK Airport. We are thrilled to read that you enjoyed our well-appointed rooms, clean facilities, and friendly staff. We appreciate your warm compliments about the excellent service provided by Abdool and Arlenys. It was our pleasure serving you, and we look forward to hosting you again soon.

Best Regards, 
Charles Weed
General Manager

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Reviewed 12 September 2018

From the moment we arrived we felt welcome and comfortable. Whilst the hotel is not new it is superbly appointed and impeccably clean, The staff are just outstanding: friendly, genuine, attentive but not intrusive and all went the extra mile. A special thank you must go to Abdool the bartender who was just exceptional. The shuttle service was efficient and took the pressure and strain off getting to the airport to catch an early flight. Thank you we look forward to returning.

  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Keith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Courtyard New York JFK Airport, responded to this reviewResponded 13 September 2018

Dear Keith A,

Thank you for your recent stay at Courtyard New York JFK Airport. We are pleased that you enjoyed our comfortable rooms, friendly team, and convenient location. Our #1 goal is to provide an excellent experience for each and every guest, and we are so glad we succeeded in delivering that for you. Thanks again for your review, and we can’t wait to welcome you again the next time you are in New York.

Best Regards,
Charles Weed
General Manager

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