I booked through Hotwire.com and paid in full 4 weeks in advance. After a 12 hour bus ride, and an overpriced taxi through NY, we arrived at the JFK inn at 2 am. The cab driver blatantly stated that we were in a bad neighborhood and we assured him that we would be fine because we had booked and paid for our room already. He left, and we went to check in and found out that our room was given away. The man working at the front desk, without explanation, repeated that they were 'full' and that we had to leave. We phoned Hotwire, and refused to leave the hotel. All of the hotels in the area were full for the night and we were left stranded. We were tired and afraid, and were left with zero options, all because of a booking mistake with Hotwire or the JFK Inn (we never found out whose fault it was). Thankfully the kind staff at the JFK Inn felt terrible for us 3 girls and provided us with blankets and pillows and allowed us to sleep on the floor of the breakfast lounge. The staff went out of their way to help us, and worked very hard to make us comfortable (they even offered us food and coffee). Then, at 6 am when someone checked out, they let us have their room. The staff fully cleaned the room and even brought in an extra cott so that we could all sleep comfortably. They let us stay past check out time so that we could get a full night's sleep before our flights. A huge thank you to the individual staff members, but also a huge middle finger to the Hotwire/ JFK booking. Despite all of the trouble that we had, the staff left us with a good impression. The continental breakfast and rooms are of good value for the price... however I would never take this risk again!!
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- Also Known As:
- Jfk Hotel Jamaica
- JFK Inn Jamaica, New York