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Reviews (1,344)
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1,164 - 1,169 of 1,344 reviews
Reviewed 6 December 2013

I work for an airline, and use the same hotels and this being one of them. This was our 2nd time using this for an event, and we had some issues checking in. They could not find our reservations but thankfully they had available space. We had to wait about 1 hour for them to book 3 rooms, and get things together. The manager was very kind and helpful as was Mirely at the front desk. My sales contact was Zaida, and she more then made up for the issues we had during checkout, and with our meeting space. We will use this hotel again.

  • Stayed: December 2013, travelled on business
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Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 8 December 2013

Dear Guest

Thank you for your feedback both on the stay and conference services. We are glad that the issues you had were addressed while you were on property and Zaida was of help. We look forward to your patronage of the Radisson JFK for all your conference needs.

Manager

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Reviewed 4 December 2013

On Oct 12,2013, this hotel left 70+ of us stranded because the "switched systems" when Radisson took over. Our reservations were made online through Hotels.com but it didn't matter, our reservations along with the rest of many others (77+) were not honored. We slept in the lobby, no place to stay, everything was sold out in the area. No help, no assistance whatsoever, no concern, terrible management, we were all exhausted and furious. We have pictures of the chaos and will send directly to corporate for their review. AVOID THIS PLACE.

Stayed: October 2013
Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 4 December 2013

Valued Guest

Thank you for reaching out to us on this issue that the team have made sure they put in the past. As you clearly mention this was a computer GLITCH and out of our control. As humans we did our best to accommodate each request on that challenging night and may not have been able to give all guests the desired comfort that the team here is known to do.

We recognize and take responsibility for the inconvenience caused to you that evening and will be glad to address that issue with you. Please reach out to me so that I can address this concern favorably.

Manager Operations

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Reviewed 28 November 2013

I had stop in New York at JFK and decided to stay the night.
I booked a room at Radisson JFK. The Front Desk Staff was friendly and I my check in was fast.
The bed was comfortable and the room was quiet as I am a light sleeper.
I had the breakfast buffet and it was very good, with lots of variety of items.
I would recommend this hotel and I will stay here again.

  • Stayed: October 2013, travelled on business
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Thank paul p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 2 December 2013

Valued Guest

Thank you for taking the time to comment on your stay. We are glad you had a comfortable stay and look forward to welcoming you back when you are in the New York area.

manager operations

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Reviewed 22 November 2013

We a nice hotel and welcoming from the front desk clerk. The service was completely friendly
( they brought us a toothbrush and toothpaste at 12 a.m.) Breakfast was awesome at a fair price.
The hotel atmosphere made us so comfortable and added to our experience. I highly recommend
this hotel.

  • Stayed: November 2013, travelled as a couple
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Thank Claude M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 26 November 2013

Thank you for the positive feedback- The team here is upbeat with all these positive reviews and we realize the essence of customer service and guest satisfaction. Procedures are in place to tackle our short comings from the past and OUR GOAL now is YOU and our FUTURE GUESTS. Keep the Radisson Hotel JFK Airport as your hotel of choice when you are in the JFK Airport area.

Manager Operations

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Reviewed 21 November 2013

The service is unremarkable from the point upon arrival to the point of checkout!! Some of the friendliest and most helpful staff I came across in a hotel. The facilities at the hotel were impressive and the breakfast was the best breakfast I have had with great fruit and a quality selection of other food.I wish I had stayed longer at the hotel and would definitely go back!I really did enjoy my stay and cannot say enough good things about the hotel and the staff.

  • Stayed: November 2013, travelled on business
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Thank rohitmanchanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 25 November 2013

Greetings from the Big Apple

As part of the brand change we have also added service features that Radisson as a world renowned chain is known for. Additions to our front office team has added to our new outlook of hospitality; taking it to another level. Thank you again and we look forward to your continued patronage.

Manager Operations

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