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Reviews (1,346)
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Reviewed 6 December 2013

We stayed at this hotel before/after our flight to Munich Germany. The shuttle service to the airport was great, our car was parked at the hotel so we did not have to worry about finding a parking garage for long-term stay at the airport. The staff was helpful when we inquired about going into Manhatten to see the 911 memorial.

  • Stayed: August 2013, travelled with family
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Thank KD1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 8 December 2013

Greetings from the Radisson team at JFK Airport

Thank you for your positive review on your recent stay with us. Yes this is the only hotel in the area that has 180 slots of underground parking keeping your vehicle protected from the elements of nature and extra safe. We are glad that we continue to be the hotel of your choice and look forward to serving you again in the near future.

Manager operations

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Reviewed 6 December 2013

I really enjoyed my stay at this hotel, my room was nicely decorated and very spacious and the bed was so comfortable. I had dinner in the restaurant and the waitress was fantastic and friendly and the food was also nicely prepared. I would certainly stay there again and will be recommending this hotel to my friends.

  • Stayed: December 2013, travelled on business
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Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 10 December 2013

Dear Guest

Thank you for taking the time to review our hotel on your recent stay. We are glad we made your stay a comfortable one and want guests to know that we have ironed out issues of the past and would like to welcome you back when you visit the New York/JFK area next.

Manager Operations

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Reviewed 6 December 2013

I work for an airline, and use the same hotels and this being one of them. This was our 2nd time using this for an event, and we had some issues checking in. They could not find our reservations but thankfully they had available space. We had to wait about 1 hour for them to book 3 rooms, and get things together. The manager was very kind and helpful as was Mirely at the front desk. My sales contact was Zaida, and she more then made up for the issues we had during checkout, and with our meeting space. We will use this hotel again.

  • Stayed: December 2013, travelled on business
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Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 8 December 2013

Dear Guest

Thank you for your feedback both on the stay and conference services. We are glad that the issues you had were addressed while you were on property and Zaida was of help. We look forward to your patronage of the Radisson JFK for all your conference needs.

Manager

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Reviewed 4 December 2013

On Oct 12,2013, this hotel left 70+ of us stranded because the "switched systems" when Radisson took over. Our reservations were made online through Hotels.com but it didn't matter, our reservations along with the rest of many others (77+) were not honored. We slept in the lobby, no place to stay, everything was sold out in the area. No help, no assistance whatsoever, no concern, terrible management, we were all exhausted and furious. We have pictures of the chaos and will send directly to corporate for their review. AVOID THIS PLACE.

Stayed: October 2013
Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 4 December 2013

Valued Guest

Thank you for reaching out to us on this issue that the team have made sure they put in the past. As you clearly mention this was a computer GLITCH and out of our control. As humans we did our best to accommodate each request on that challenging night and may not have been able to give all guests the desired comfort that the team here is known to do.

We recognize and take responsibility for the inconvenience caused to you that evening and will be glad to address that issue with you. Please reach out to me so that I can address this concern favorably.

Manager Operations

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Reviewed 28 November 2013

I had stop in New York at JFK and decided to stay the night.
I booked a room at Radisson JFK. The Front Desk Staff was friendly and I my check in was fast.
The bed was comfortable and the room was quiet as I am a light sleeper.
I had the breakfast buffet and it was very good, with lots of variety of items.
I would recommend this hotel and I will stay here again.

  • Stayed: October 2013, travelled on business
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Thank paul p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 2 December 2013

Valued Guest

Thank you for taking the time to comment on your stay. We are glad you had a comfortable stay and look forward to welcoming you back when you are in the New York area.

manager operations

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