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Radisson Hotel JFK Airport
Ranked #14 of 30 Hotels in Jamaica
Reviewed 4 July 2014

We had the chance to stay in this hotel for a day due the flight cancellation. The room is very comfortable and clean with free and high speed wi-fi internet. The food in the restaurant is very tasty.

  • Stayed: June 2014, travelled as a couple
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1  Thank Ale_Borrego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 7 July 2014

Dear Ale_Borrego

We appreciate you feedback and hope it will help future guests looking for accommodation in the JFK area. As you mention the Radisson hotel JFK Airport is comfortable, clean and with complimentary services like 24 hour fitness center, WiFi and shuttle service to JFK airport on the top and bottom of the hour, we come up as a strong hotel of choice if you are travelling into New York.

We look forward to hosting you again under better circumstances.

Savio

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983 - 989 of 1,227 reviews

Reviewed 4 July 2014

This is not a hotel that I would choose to stay at even if I had an early flight out of JFK. Very run down but with flights canceled hotels were scarce. They did a great job getting a lot of crabby and harried travelers rooms!!!

Room Tip: Not walkable to anywhere. Restaurants are a long cab ride away. Really the redeeming factor is the s...
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  • Stayed: July 2014, travelled with family
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Thank Jane3505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 7 July 2014

Dear Jane3505,

Our goal is to make each guest that walks out our door have a pleasant experience and every employee at the hotel has been empowered to make it right for the guest if it is service related. All airport hotels are on the same street as ours and the facility keeps getting a refurbishment every year- All of our 385 rooms come with flat screen TV's, Coffee makers, Iron & Ironing board, full size dressing mirrors and both smoke and carbon monoxide detectors. So as far as the product goes the Radisson Hotel JFK Airport is well equipped with a restaurant and Lounge on site, 24 hour fitness center, Complimentary WiFi & airport shuttle along with multilingual Front office staff.

We appreciate your feedback but would like future guests be aware of what the hotel has to offer as well.

Savio

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Reviewed 3 July 2014

We stayed at the radisson JFK the evening before an early international flight! When booking the room, chooses the hotel with the most positive ratings and the best rates. We were extremely happy with our choice!!! Check in was easy and efficient! Our room was very clean and nice. Went to the bar for a drink! Everything there was wonderful. We also took the shuttle to the airport and had great service. Driver was wonderful. When we arrived back to hotel after our trip the valets were quick to retrieve our car. I highly recommend this hotel. Clean,friendly and really great experience for us!

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  • Stayed: June 2014, travelled with family
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Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014 via mobile

I stayed at Radisson hotel JFK, and found it to be the best in New York as far as the price and the city and airport connection is concerned their shuttle service is the most convenient one. Clean tidy room, Good food, very alert staff.

Stayed: June 2014, travelled with family
Thank NA N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 7 July 2014

Dear NA N

Thank you for your feedback after your recent stay at the Radisson Hotel JFK Airport. Like you mention the team here is alert to all guest needs and our shuttle service is convenient. Add this equation to a great price and you have a great New York visit.

We appreciate your feedback and look forward to your continued patronage.

Savio

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Reviewed 30 June 2014

I know the hotels at JFK are not know for quality but this stay was pretty bad.

Check in went smooth as did the shuttle from JFK airport.

Wifi is useless. I could not connect ever.

Bathroom toilet kept running and running.

One phone did not work at all.

The bedside phone did work but when I tried many many times to have a wake-up call no one would answer. Tried later.....no answer. Tried later....no answer. Finally I called their outside number from my cell phone. They picked up that one.

I think the Hilton might be the best choice.

Room Tip: Some of the rooms have a far away view of Manhattan.
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  • Stayed: June 2014, travelled on business
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2  Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 2 July 2014

Dear Mark A

We are sorry to hear that WiFi was an issue on your laptop- It usually is a minor setting and we see a lot of guests who stop by the desk and get that straightened out. The engineering team is looking into issues that you mention regarding the room and rest assured that they will be addressed. We appreciate your business and look forward to you giving us a chance to redeem ourselves.

Savio

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Reviewed 28 June 2014

We were put up in the Raddisson Hotel at JFK airport when our flight was delayed. Although we were delivered to the hotel in the early hours, the two staff or reception did their best to deal with a large influx of people quickly and remained cheerful throughout.

However, the hotel has seen better times. The hallway of the floor we were sent to had peeling wallpaper, and the shared areas seemed a bit tired. The bedroom, whilst comfortable was also a bit tired and the walls seemed very thin, with noise permeating through.

  • Stayed: June 2014, travelled as a couple
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1  Thank Axel5171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 30 June 2014

Dear Axel5171


As a senior contributor you have traveled the world and seen how hotels operate. As you mentioned the staff do their best to make sure they keep themselves cheerful and lift up the spirits of our guests especially when we know that they were part of a delayed flight and are already upset about the situation they are in.

It's hard to pin point the floor you were on but the operations team has already been assigned the task of looking into areas that you have brought our attention too. We thank you again for your feedback and would like to have you back as a guest in better circumstances.

Savio

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Reviewed 24 June 2014

I stayed at this hotel because I got a good deal on the price. Even though it was not in the best neighborhood, I found the hotel to be quite comfortable. The staff was very courteous. The room was clean. One day housekeeping ran out of towels and we just had to call and remind them to bring clean towels.

  • Stayed: June 2014, travelled with friends
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Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio M, Manager at Radisson Hotel JFK Airport, responded to this reviewResponded 2 July 2014

Dear Sean H,

We are glad that you took the time to post these positive comments regarding our hotel after your recent stay. Like you mention the Hotel is priced well for the product we sell and the staff very courteous. We thank you for choosing us as the hotel of choice on your New York visit and look forward to having you back in the near future.

Savio

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Additional Information about Radisson Hotel JFK Airport

Address: 13530 140th St, Jamaica, NY 11436-2137
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 30 Hotels in Jamaica
Price Range: £111 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel JFK Airport 3.5*
Number of rooms: 385
Official Description (provided by the hotel):
Welcome to The Radisson Hotel JFK, one of the areas finest full service airport hotel. 385 Guest rooms and suites with Connections restaurant and lounge, state of the art fitness center, functions for up to 500 and complimentary 24 hour airport transportation. Seconds to JFK terminals and minutes to Manhattan, Citi Field, Arthur Ash Tennis, Coney Island, Jones Beach and Brooklyn Cruise terminals. Before checking in, check out the Radisson Hotel at JFK Airport ... more   less 
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Also Known As:
Doubletree New York City
Jamaica Doubletree
Radisson Hotel JFK Airport Jamaica, New York

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