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“Great hotel for overnight stay”

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Holiday Inn Express At JFK
Ranked #11 of 30 Hotels in Jamaica
Perth, Australia
Level Contributor
235 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Great hotel for overnight stay”
Reviewed 10 April 2014

A good hotel to stay overnight after a long flight from Aust. Shuttle bus runs 24/7 on the hour to JFK, good sized room, free WiFi and breakfast included. Excellent example of the Express chain. Good choice of meals can be ordered from outside caterers. Although close to busy road, no traffic noise. Nice touch was bedside lamps with power points. Only downside was noisy air con.

Stayed April 2014, travelled as a couple
Helpful?
Thank WalkersWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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864 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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  • English first
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DELHI
Level Contributor
104 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 April 2014

Well-appointed rooms, Friendly Front desk staff and efficient service are the Hallmark of this hotel. We had booked one room with two king size beds for four of us. Wi-Fi was not so good. Virtually nothing to see outside the windows, landscape outside makes you feel at Mars.

Room Tip: Rooms towards the front of hotel could be better.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MANOJSARITA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newburyport, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 April 2014

A group of us missed our connecting flight and chose to stay at the HIE at JFK. Glad we chose this hotel. The shuttle driver was helpful and pleasant. The two women at the check-in desk were great and sympathized with our situation. We also joked back and forth with one of the ladies about the Yankee, Red Sox rivalry and she joked that because one in the group had a Red Sox hat on check-out for us would be 5AM. Everyone liked the complementary breakfast too. We would definitely stay here again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldSaltyDog2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spain
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 April 2014

This is a typical airport hotel that you use for a one-night stopover. Free shuttle from/to JFK, decent room, relatively quiet, free breakfast from 5am. It could never become my favorite hotel but it served for the short night I spent there. I asked in advance for a quiet room away from the street and at the end of the corridor, which they gave me. Great value.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jet_Lagged_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 March 2014

I needed a place to stay before lesbian for China the next day and found this hotel on line! I must say I was pleasantly surprised Che rooms were cream, very modern and sleek! The adjoining restaurant was decent although the service was slow. It was a great deal with my discount and I maybe heard one airplane the entire night! If you are looking for a place to crash before a flight it's the best deal in the area with great hospitality and accommodations! It was about 5 miles from JFK which was perfect! They had a rolling flat screen with the flights from JFK, there was wifi and a business center.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CyliaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 March 2014

Perfect airport option - maybe one of the most comfotable beds I've ever slept with many soft pillows. Rooms with 2 queen beds are spacious and convenient. Free transfer from/to airport that was always on site while customers from other hotels seemed to be waiting for their shuttles for a long time. Free breakfast. Good free wi-fi. Good price in comparison with other hotels in the area. I will choose this hotel again if I need to sleep in JFK

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GalaMak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 March 2014 via mobile

The rooms were modern,however the hearing/AC unit was very dusty so we had to switch it off.The shuttle bus was an excellent service and Ron was very polite and helpful.The lady who checked us in was very rude,answering a personal call on her mobile whilst I was asking a question with regards to our check in.This was a shame as the other staff were very approachable.Overall the hotel is ok for a stopover but would not recommend for anything longer.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kel2806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express At JFK, responded to this review, 11 April 2014
Dear Kel2806 ,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our rooms modern and shuttle service excellent. On the other hand, I apologize for the inconvenience the air conditioning system and front desk staff service may have caused you. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express At JFK

Property: Holiday Inn Express At JFK
Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 30 Hotels in Jamaica
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica
Holiday Inn Express At JFK Jamaica, New York

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