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“Ok for a one night stay between flights”

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Best Western JFK Airport Hotel
Ranked #6 of 30 Hotels in Jamaica
Reviewed 23 January 2014

I thought it was ok to stay here for one night between connecting flights. We picked up the shuttle at JFK Federal Circle and it also dropped us back off at the airport the next morning at 4am. I think the shuttles run every half hour. The hotel was clean, although I never barefoot in these kind of hotels. We couldn't really get the heating as warm as we wanted as it was freezing outside. Because our flight was so early we didn't have the chance to make use of the breakfast but they packed us a little bag, which was nice and very useful as you don't get food on the flight.
Would I stay here again? For the price I paid, yes. I don't think the other hotels in the area are better for the price range.

  • Stayed: December 2013, travelled with family
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Thank Travelcrazy013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 January 2014

My now husband and I were to stay here for the night before our flight out to our honeymoon. We booked through an agent and they said the time we were to arrive (late night) was fine. We get there and they had cancelled our reservations. The phone number on file was our travel agent who received no phone call from them and they had actually JUST cancelled the reservation shortly before we arrived. They didn't have a room left so we had to go to another hotel that they set up for us for what ended up being for less than 2 hours time and we got charged the full amount. We were refunded $75 finally but we are still waiting on the $100 gift card we were promised...8 months later!! We have gotten the run around from everyone. Awful business practice between management and Best Western in general.

Stayed: May 2013
1  Thank Ekhjmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 20 January 2014

staff was totally ignorant and would or could not get any information regarding storm delays etc at JFK: price for additional night due to storm delay would got from $140 to $340, gouging by any definition

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Pacetta, General Manager at Best Western JFK Airport Hotel, responded to this reviewResponded 21 January 2014

Hello, thank you for your comments. I do have to correct you and say that my staff is absolutely not ignorant. We have up to the second updates from airport personnel and share that with our valued guests. We also have a computer in our lobby for our guests to use as well as a mounted I-Pad that is used for boarding passes and flight information. Our rates, however do fluctuate based on the activity at the airport being that we are an airport hotel. We certainly do not price gauge because by definition, price gauging is an extreme raise in price when there is no other retailer available. There are 26 hotels in the JFK airport area so we are one of many. Once again, I do appreciate you taking the time to provide feedback. We appreciate your business and wish you safe travels!

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Reviewed 19 January 2014

this is a hotel that is close to JFK. There are very few places to eat near it but it has a great call to order service. The breakfasts are great and the shuttle is very quick and easy to use. The staff was very good and easy to find and easy to talk to. they helped many people when the weather was the problem.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank denandsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

When coming or going to the airport it is a good place to stay. It's got good service, it's clean, comfortable, rooms with 2 beds a decent size, close to the airport & reasonably priced. Breakfast is served starting at 5am which is great if you have an early flight. You get take out menus should you want dinner. The early shuttle to the airport is free but they come only one time per hour which is on the half hour. So we had the hotel arrange for us to get a cab cost $15 and worth it.

  • Stayed: January 2014, travelled with friends
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Review collected in partnership with Best Western
Thank nscheuer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Pacetta, General Manager at Best Western JFK Airport Hotel, responded to this reviewResponded 15 January 2014

Thank you for your feedback. I am glad you were able to take advantage of our full hot breakfast. We understand the needs of our travelers so starting breakfast at 5am was an easy decision for us! Thank you again for your business and safe travels!

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Reviewed 14 January 2014

I just needed to get away from the hustle and bustle of home......comfortable bed, easy parking and room decor was very inviting, the shower very clean and the linens clean as well. The staff at check in superb and efficient... loved it will definitely be back.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Sharon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Pacetta, General Manager at Best Western JFK Airport Hotel, responded to this reviewResponded 15 January 2014

Thank you for this review. Since most of our travelers are staying because of our proximity to the airport or Manhattan, it is rare and refreshing when we get a guest just looking for some relaxation. As you have found out, we are a perfect little getaway for those in need of it. We appreciate your business and you are welcome back any time. See you soon!

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Reviewed 10 January 2014

We enjoyed the stay at this hotel. This is one of the best hotel I stayed. The facilities like internet and complimentary breakfast was very good. The city tour was organised on our request with minimum charge. I recommend others to stay in this hotel.

Room Tip: Corner suites
  • Stayed: October 2013, travelled with family
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Thank 7,902,014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Pacetta, General Manager at Best Western JFK Airport Hotel, responded to this reviewResponded 15 January 2014

I am so glad you mentioned the tour! It is excellent and the prices are very reasonable. They pick you up right at our front door and take you into the city for the entire day. It's worth it for anyone who has the time to see our beautiful city. Thank you for your feedback and hopefully we will see you soon!

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Additional Information about Best Western JFK Airport Hotel

Address: 14425 153rd Lane, Jamaica, NY 11434-4203
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 30 Hotels in Jamaica
Price Range: £111 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western JFK Airport Hotel 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 
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Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western
Best Western JFK Airport Hotel Jamaica, New York

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