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“Brand new hotel...great staff. still working out a few things”

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Holiday Inn New York JFK Airport Area
Ranked #11 of 30 Hotels in Jamaica
Reviewed 12 December 2013

We stayed at this hotel for one night while in transit at JFK. The hotel was brand-new (opened just the week before) so not everything worked smoothly but it was understandable. The front desk staff was helpful and the shuttle bus driver was extremely courteous. About a 10-15min shuttle ride to JFK.

The rooms are on the slightly small side. Works very well for business travelers but not so much for family with kids. Same for the bathroom - you can only fit one person there at a time.

Only down side was that the restaurant was not open outside of the core hours (we arrived at 8pm and it's already completely shut down). The front desk staff said it's because the hotel was new and the restaurant operator did not think anyone will want to eat there that night, so they packed up early. They do have pantry items so we just grabbed some microwave dinner.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank mcmug2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis G, Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 19 December 2013

We would like to thank you for allowing us an opportunity to provide you with your lodging needs while you traveled through New York City.

We would also like to thank you for providing us with some feedback about your recent stay. I was glad to hear that your shuttle experience was a good one and we will work hard to ensure our Dining room offers a greater level of service for your return.

Thank you again for your feedback,
Louis Gonzalez

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293 - 299 of 357 reviews

Reviewed 11 December 2013

I have worked in the motel business for 8+ years and have done a lot of traveling, never have I stayed in a motel where everyone was completely nice and willing to go the extra mile. From engineering to housekeeping to front desk everyone was pleasant and made me feel at home. Next time im in New York I will most definitely stay at this motel and will definitely tell my friends and family about this motel. Enjoyed my stay 100% didnt wont to leave because this was the best experience ever.Thanks! Everyone Erica,Margie Palacio, Tiffany,& Erica....

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank trukfitswagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis G, Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 19 December 2013

We would like to thank you for allowing us an opportunity to provide you with your lodging needs while you were in New York City.

We would also like to thank you for providing us with some feedback about your recent stay. I was happy to hear that you enjoyed your experience with us.

I have shared your comments with Margie, Erica and Tiffany.

Thank you again for your feedback,
Louis Gonzalez

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Reviewed 1 September 2017 via mobile
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Stayed: August 2017, travelled with family
Thank Enrique41
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Neji R, Front Office Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 8 September 2017

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Reviewed 20 August 2017
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  • Stayed: October 2016, travelled as a couple
    • Rooms
    • Cleanliness
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Thank Dexter23798
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Neji R, Front Office Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 29 August 2017

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Reviewed 16 August 2017
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Stayed: August 2017
Thank kvunby
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Neji R, Front Office Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 17 August 2017

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Reviewed 22 April 2017 via mobile
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Stayed: April 2017, travelled with family
Thank NalaYrbua
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ZoeJLopez, Guest Relations Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 27 April 2017

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Reviewed 5 April 2017
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  • Stayed: March 2017, travelled as a couple
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Thank alex1-2014
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ZoeJLopez, Front Office Manager at Holiday Inn New York JFK Airport Area, responded to this reviewResponded 8 April 2017
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Additional Information about Holiday Inn New York JFK Airport Area

Address: 154-71 Brookville Boulevard Rosedale, Jamaica, NY 11422
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #11 of 30 Hotels in Jamaica
Price Range: £137 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New York JFK Airport Area 3*
Number of rooms: 201
Reservation Options:
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Also Known As:
Holiday Inn New York JFK Airport Area Jamaica

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