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“Great place close to airport”

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Hilton Garden Inn Queens / JFK Airport
Ranked #4 of 30 Hotels in Jamaica
GreenLeadersSilver level
toronto, Canada
1 review
“Great place close to airport”
Reviewed 9 February 2014

Great hotel, and great location, especially if you have a layover while waiting for a connecting flight. Internet access was fast and free, hotel beds were extremely comfortable, and the restaurant food was delicious. Try the shrimp cocktail. One negative, if you don't have a phone to call for a shuttle pick up at the airport it is problematic as there are no phones available and my encounter with the red jacketed airport lady was not helpful. Hotel staff are extremely helpful and welcoming. I would definitely stay there again!!

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the overall great review. I do understand the challange with not having a mobile phone and no access to call the hotel from the airport. We hope to see you in a future stay if you are ever in the Queens JFK Area.
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1,126 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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East Quogue, New York
Level 5 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 February 2014 via mobile

We stayed here one night while we attended the Mumford and Sons concert on Forest Hills. The hotel is very close to JFK airport but you could not hear the plans. From our window you could see the plans coming in for landings and it looked as if the plans were landing on the roof of the hotel. I was amazed that you couldn't hear them. Complimentary coffee in the morning was good. We asked the front desk to call for a cab and this took 50 minutes to get one. Overall better than expected. Staff was friendly.

Stayed August 2013, travelled with friends
Helpful?
Thank Da84bennett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for taking the time to share your feedback. I personally apologize for the wait you experienced with a car service. I hope that if you are ever in the Queens JFK area you choose to stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
milford, ct
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 February 2014

Spent 1 night on 1/21/14 after a harrowing 5+ hour trip that should have been 1+ hours long. The property was clean and the staff was very welcoming and helpful. They even advised us to secure late checkout if our flight was severely delayed. It was not, and we took the shuttle to JFK to head for sunny Aruba. Only complaint was the restaurant area in lobby was chilly because of doors opening on a stormy night. Will definitely stay again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tinkobella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the great review. We are thilled that you overall experience was positive and look forward to seeing you soon.
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Birmingham, AL
Level 5 Contributor
80 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 February 2014

I had one night to spend in NY after getting stuck at JFK. The shuttle came very fast and it's about a 10 minute ride to the hotel. Note that the shuttle is 24/7, which is very nice if you have a late or early flight. Rooms were nice and newly refurbished. The only complaint I have is all the plumbing is still old and makes a lot of strange noises. I did get a change to use the gym and it's very well appointed. The staff was very friendly. No complaints.

  • Stayed February 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank msmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the overall great review. We are thrilled that you enjoyed our new Fitness Center. We apologize about the noise issue you experienced during your stay. We look forward to seeing you if you are ever in the Queens JFK area.
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JFK, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

I was pleasantly surprised at the efficiency of the staff and the cleanliness of the room. The bed was very comfortable. We only stayed one night as we had to catch an early flight (7am). The shuttle got us there in plenty of time. We parked our car there for a week. Fly and park price was excellent. The lot is gated so there is some security.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Maxine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home and I am thrilled that we provided that to you. I hope you plan to stay with us before your next family vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 30 January 2014

Highly recommended for travelers using JFK Airport AND not interested in 5-Star luxury accommodations. The hotel is quite small, and the dining area is in the lobby. The menu is limited. Room service is available, but I did not use it. Breakfast was ex-cellent for a hotel of this size. Shuttle service to JFK is good (every thirty minutes).

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the feedback. We are pleased that your overall experience was plesant. I hope that if you are ever int he Queens JFK area that you choose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NewYork
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 January 2014

We always enjoy staying at this hotel because of the rooms, friendliness of the staff, food and location next to JFK airport. When our travel plans have us flying out of JFK, we always book a stay at this wonderful hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LkGeoRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the great review. We look forward to seeing you in a future stay if you are ever in the JFK area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Queens / JFK Airport

Property: Hilton Garden Inn Queens / JFK Airport
Address: 14818 134th St, Jamaica, NY 11430-1507
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Green Hotel in Jamaica
#2 Business Hotel in Jamaica
#4 Romantic Hotel in Jamaica
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Official Description (provided by the hotel):
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 
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Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hilton Garden Inn Queens / JFK Airport Jamaica, New York

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