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“Great stay”

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Hilton Garden Inn Queens / JFK Airport
Ranked #4 of 30 Hotels in Jamaica
GreenLeadersSilver level
New York City, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great stay”
Reviewed 16 February 2014

This hotel is Very clean. I Booked 2 rooms and both were fine. There is a small restaurant in premises. It was clean, staff was nice and food was fine. Great for a one night stay while catching an early flight at JFK. Overall the Staff is friendly & courteous. We would book this again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sal_Br0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for taking the tome to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home and I am pleased that we provided that to you. We look forward to seeing you if you are ever in the Queens JFK area.
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1,081 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
5 reviews
5 hotel reviews
Reviewed 10 February 2014

The hotel staff was very courteous and they were pleasant. Not expected in an airport hotel. Most have the attitude that they won't see you again, so they are awful. But the Hilton Garden front desk and bar/restaurant staff were great. My friends and I had dinner and they were more than accomodating in the bar/restaurant area.

  • Stayed February 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lendillac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the great review. Ill be sure to share you comments with the entire team. We look forward to seeing you if you are ever in the Queens JFK area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto, Canada
1 review
Reviewed 9 February 2014

Great hotel, and great location, especially if you have a layover while waiting for a connecting flight. Internet access was fast and free, hotel beds were extremely comfortable, and the restaurant food was delicious. Try the shrimp cocktail. One negative, if you don't have a phone to call for a shuttle pick up at the airport it is problematic as there are no phones available and my encounter with the red jacketed airport lady was not helpful. Hotel staff are extremely helpful and welcoming. I would definitely stay there again!!

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the overall great review. I do understand the challange with not having a mobile phone and no access to call the hotel from the airport. We hope to see you in a future stay if you are ever in the Queens JFK Area.
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East Quogue, New York
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 February 2014 via mobile

We stayed here one night while we attended the Mumford and Sons concert on Forest Hills. The hotel is very close to JFK airport but you could not hear the plans. From our window you could see the plans coming in for landings and it looked as if the plans were landing on the roof of the hotel. I was amazed that you couldn't hear them. Complimentary coffee in the morning was good. We asked the front desk to call for a cab and this took 50 minutes to get one. Overall better than expected. Staff was friendly.

Stayed August 2013, travelled with friends
Helpful?
Thank Da84bennett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for taking the time to share your feedback. I personally apologize for the wait you experienced with a car service. I hope that if you are ever in the Queens JFK area you choose to stay.
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milford, ct
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 February 2014

Spent 1 night on 1/21/14 after a harrowing 5+ hour trip that should have been 1+ hours long. The property was clean and the staff was very welcoming and helpful. They even advised us to secure late checkout if our flight was severely delayed. It was not, and we took the shuttle to JFK to head for sunny Aruba. Only complaint was the restaurant area in lobby was chilly because of doors opening on a stormy night. Will definitely stay again.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank tinkobella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the great review. We are thilled that you overall experience was positive and look forward to seeing you soon.
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Birmingham, AL
Level Contributor
80 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 February 2014

I had one night to spend in NY after getting stuck at JFK. The shuttle came very fast and it's about a 10 minute ride to the hotel. Note that the shuttle is 24/7, which is very nice if you have a late or early flight. Rooms were nice and newly refurbished. The only complaint I have is all the plumbing is still old and makes a lot of strange noises. I did get a change to use the gym and it's very well appointed. The staff was very friendly. No complaints.

  • Stayed February 2014, travelled on business
    • Value
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Helpful?
Thank msmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for the overall great review. We are thrilled that you enjoyed our new Fitness Center. We apologize about the noise issue you experienced during your stay. We look forward to seeing you if you are ever in the Queens JFK area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JFK, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

I was pleasantly surprised at the efficiency of the staff and the cleanliness of the room. The bed was very comfortable. We only stayed one night as we had to catch an early flight (7am). The shuttle got us there in plenty of time. We parked our car there for a week. Fly and park price was excellent. The lot is gated so there is some security.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Maxine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sade B, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review, 26 February 2014
Thank you for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home and I am thrilled that we provided that to you. I hope you plan to stay with us before your next family vacation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Queens / JFK Airport

Property: Hilton Garden Inn Queens / JFK Airport
Address: 14818 134th St, Jamaica, NY 11430-1507
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Green Hotel in Jamaica
#2 Business Hotel in Jamaica
#4 Romantic Hotel in Jamaica
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Official Description (provided by the hotel):
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 
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Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hilton Garden Inn Queens / JFK Airport Jamaica, New York

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