We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton New York JFK
Ranked #9 of 30 Hotels in Jamaica
Reviewed 15 May 2014

I stayed at the JFK Hilton recently and I must say it was a pleasant surprise. The room I stayed is was quite clean and the bar was fantastic. I was able to relax and the staff was so nice. Shafik, the bellman, helped me with my bags and was very funny! A great guy to chat with and extremely professional. I would def recommend anyone to stay here. Can't wait to visit again!

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dianne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 16 May 2014

Diane,
Looking forward to having you back.
I appreciate the lovely feedback and for mentioning one of our dedicated Team Members.
It's always rewarding to know that we exceeded the expectaions and made a memorable impression.
All the best for a successful year and hope to see back soon!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,758)
There are newer reviews for Hilton New York JFK
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,125 - 1,131 of 1,758 reviews

Reviewed 15 May 2014

Wonderful service from all the hotel staff. Quick and efficient check in and out process. Very helpful information for best ways of getting to and from the city, and best places to check out. After adding details about our stay when booking the hotel, there were amenities in our room upon arrival to wish us a wonderful engagement celebration. Beer in the fridge, basket of goodies. Nice touch. Rooms were clean and well kept. Beds were amazing. All requirements were met. Overall great experience. Will return and would recommend to others!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Jaclyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 16 May 2014

Jaclyn,
I'm pleased to know you had an excellent time at the Hilton JFK!!!
Our goal is to make sure all guest have a memorable experience and all expectations are met......seems that we delivered!
I apreciate the valued feedback and certainly look forward to your return visit.
Again, "thank you".

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Friend and I were stranded by Jet Blue after a long flight from England. The staff, especially Shirley, made a good experience out of a bad one! Lovely lobby and bar and the room was very nice! No noise and up on 11 where we could access the concierge room with free apps and drinks! Lifesaver!!!

Room Tip: 11th floor
  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank elisabethm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 16 May 2014

First, I'm sorry to hear you got stranded by Jet Blue, however, you certainly landed at a good hotel. I'm pleased to know we exceeded your expectaions and enjoyed all the full-service amenities....see, were not your typical airport hotel.
Please keep us in mind even if your not stranded....my Team and I would love to have you back!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Great hotel with the unbelievable bar tender Dana. She makes me feel like family and I've never been here before. If you stay here, make sure to see Dana - she truly brings this hotel to the next level.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank dbrozak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 16 May 2014

Hope you had a safe trip back to Chicago.
I appreciate the lovely comments about Dana....she certainly is special and knows how to make all guest feel at home. Her genuine smile and service skills are a step above.
Hopefully well see you back in the near future and "thank you" for choosing the Hilton New York JFK.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Need to get away just to relax this is the place to go loved it me and my hubby would surely go back everything was great the breakfast OMG LOL I reccomend going here the staff great and the one who I found to be my favorite is Erroll he's the man thanks for making my stay beautiful

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MissQ731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 12 May 2014

Hey Queens....it's always great to hear feedback from our neighborhood.
My Team and I are extremely pleased to know we exceeded your expectations.
Thank you for recognizing Erroll, I'm sure he'll enjoy reading your comments.
Again, thank you for keeping us in mind and looking forward to your return visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

Have stayed at this hotel three times in the past year. The staff make this hotel. From check in to check out every encounter was pleasant and a few were extraordinary. Big thanks and props to the dining and bar staff especially Dana who works the crowd like a magician. The property is clean, safe and close enough to the city for anyone to consider staying there and enjoying themselves

Room Tip: Ask for,one away from the airport side.
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 12 May 2014

Tim,
Thank you for taking the time to share your feedback and welcome back once again!!!
My Team and I are thrilled to know we exceeded your expectations and made your visit a memorable one. Knowing that you return on a regular basis tells me that we are doing something right.....again, "thank you".
All the best for safe travels and looking forward to your return visit!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

As SAA flights back to South Africa leave late morning, I decided to fly early from the MidWest and overnight at JFK. Being a loyal HH member the Hilton was the obvious choice. From check in to dinner to the size and quietness of the room and efficient transfer to and from the terminal - not for a moment did I regret my decision.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank 310alech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this reviewResponded 12 May 2014

Wow...thank you for the genuine feedback.
Nothing pleases me more than knowing my Team exceeded your expectations.
As a valued Hilton Honors member I sincerely appreciate your dedicated loyality.
I hope you had a safe trip to South Africa and please keep the Hilton New York JFK in mind on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jamaica hotels
0.1 mi away
Courtyard by Marriott New York JFK Airport
0.1 mi away
Hampton Inn NY - JFK
Hampton Inn NY - JFK
#2 of 30 in Jamaica
1,745 reviews
0.5 mi away
Hilton Garden Inn Queens / JFK Airport
Show Prices
Show Prices
Show Prices
0.2 mi away
Crowne Plaza JFK Airport New York City
0.6 mi away
Sheraton JFK Airport Hotel
0.1 mi away
Radisson Hotel JFK Airport
Show Prices
Show Prices
Show Prices

Been to Hilton New York JFK? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton New York JFK

Address: 144-02 135th Ave, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Jamaica
Price Range: £123 - £296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hilton Hotels Direct, Southall Travel, LoveHolidays, Travel Republic (UK), Expedia, Hotels.com, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Hilton New York JFK reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hilton New York JFK Jamaica

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing