We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A very nice hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton New York JFK
Ranked #7 of 31 Hotels in Jamaica
Abuja, Nigeria
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A very nice hotel”
Reviewed 31 May 2014

The hilton New York JFK is a nice hotel, they have nice rooms and staff, the bed was good and comfortable, with nice quiet rooms. Cabs are very easy to get. Our overall experience was good. Will stay there again.

  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adebisiidemudia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 2 June 2014
Hope you had a safe journey home!
I'm pleased we exceeded your expectations and made your visit to New York a memorable one.
Please keep us in mind on your next visit and all the best for a fantastic Summer!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,627 reviews from our community

Traveller rating
    571
    536
    296
    128
    96
See reviews for
354
308
142
653
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Greenback, Tennessee
1 review
Reviewed 29 May 2014

I'm an airline pilot who stayed at the Hampton but the Hilton is connected so I went there to watch the NBA playoffs and have at beer at the bar. The barkeeps name was Dana and she was the best bartender I've had in years. She was genuinely interested in your experience and she was also incredibly funny. Not in an overbearing "shut up so I can watch the game way". She was just damn good at her craft. I wish there were more bartenders like this but I think she is a dying breed. Thanks Dana!

  • Stayed May 2014, travelled on business
    • Service
Helpful?
Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 30 May 2014
Eric, yes...we have a real Bartender (a few good ones I may add) who enjoys her job and knows how to do it with a genuine smile.
I sincerely appreciate the valued feedback and will certainly share this with Dana.....I know this will make her day!!!
Thank you for coming over from next door and all the best for a great Summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

The amenities of this hotel are very good. Room service is quick. Breakfast was good as well. The room was well appointed and comfortable. While the trip from the airport could have been better (Van smelled terribly of cigarettes), the overall experience was a positive one.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 30 May 2014
Richard,
Thank you for taking the time to share your experience.
My Team and I appreciate the valued feedback and apologize for the unpleasant smell on the complimentary shuttle. Our goal is to make sure we exceed all expectations......I believe we did.
Hope to see you back and best wishes for a safe Summer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

this is the best hotel near JFK. its kinda difficult to access at first, but once you figure it out, its really nicely situated. The hotel was great in every way, the feel, the rooms. the ammenities, we enjoyed our stay.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennifer2448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 29 May 2014
Jennifer,
Hope you and your family had a safe journey home.
Thank you for taking the time to share your valued feedback. Nothing pleases me more than knowing we exceeded your expectations and created a memorable experience.
Hopefully we'll see you back in the near future and all the best for great Summer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 May 2014

When you order a $300 per night room in airport hotel you expect it to be excellent and not just OK, so you can get the best sleep between two long flights.
We wired a long time for the shuttle , while other hotels had shuttles waiting for customers and even doing two rounds in the same time.
The shuttle air condition did not work.
The worst surprise was when the air condition in the room started working and made a noise of a truck so we had to turn it off.
I asked the reception on the phone for help inn connecting the wi-fi and told the engineer will help me but he did not return to me.
The bathroom was small.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hagim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 29 May 2014
Thank you for sharing your comments.
Hope you had a safe journey home and enjoyed your visit to New York.
I apologize for not meeting your expectations and certainly appreciate the feedback. The information you provided is invaluable to the hotel Team in finding opportunities for future improvement.
Again, "thank you" and all the best for an enjoyable / relaxing Summer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville
2 reviews
Reviewed 25 May 2014

The service at this hotel was top-notch! Special thanks to both Pedro and Maria at the 144 Restaurant for your friendly professional service! The rooms were very comfortable and surprisingly quiet located right next to JFK airport.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chanbAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 27 May 2014
Thank you for sharing your experience!
I'm pleased we exceeded your expectations and made your visit a memorable one.
I agree, you couldn't ask for a better location especially when taking an early morning flight out of JFK. I'll be sure to share your comments with the Team Members mentioned....they will certainly appreciate it.
Thank you for choosing the Hilton JFK and hope to see you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holte, Denmark
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2014

I had an early morning flight and decided to stay at the HIlton JFK. I booked a suite and am a Diamond member. The hotel is well what most airport hotels are. Good location. I had requested a room on the high floors, but was given one on 3rd floor, all other suites were taken. The room is tired and needs to be upgraded. I noticed other reviewers mentioning this and very very old A/C system. What did make a huge difference was Dana in the bar. She just kept going out of her way to make sure I was comfortable. What a nice surprise and difference. I will stay there again just for that.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin W, General Manager at Hilton New York JFK, responded to this review, 27 May 2014
Frank,
Thank you for the review.
I'm pleased to know that one of my dedicated Team members made your visit memorable and warming. I appreciate the honest feedback and apologize for any inconveniences. Although the hotel did renovate just two years ago (spending $20 million), I'll be sure to pass your comments over to the ownership.
Thank you for your loyality to the Hilton Family and "thank you" for choosing the Hilton JFK!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jamaica hotels
0.1 mi away
Courtyard by Marriott New York JFK Airport
0.2 mi away
Crowne Plaza JFK Airport New York City
0.1 mi away
Hampton Inn NY - JFK
Hampton Inn NY - JFK
#2 of 31 in Jamaica
4.0 of 5 bubbles 1,680 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hilton Garden Inn Queens / JFK Airport
0.6 mi away
Sheraton JFK Airport Hotel
0.1 mi away
Radisson Hotel JFK Airport
Show Prices
Show Prices
Show Prices

Been to Hilton New York JFK? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton New York JFK

Property: Hilton New York JFK
Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Phone Number:
Region: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Jamaica
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, LoveHolidays, Hilton Hotels Direct, Southall Travel, Priceline, Agoda, Expedia, Travel Republic (UK), Odigeo, Traveltool, S.L.U., Cancelon, Evoline ltd, getaroom.com, HRS and HotelQuickly so you can book your Hilton New York JFK reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hilton New York JFK Jamaica

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing