We have stayed here several times the night before a flight. It works-convenient via shuttle. This time we stayed 2 nights. They were unable to make change in dollars at the front desk. And they didn't have a copy of The New York (Sunday) Times available--at the store, in the lobby, outside, anywhere. The Daily News, yes. International guests coming to NY want the Times, not a tabloid. Seems like a basic request/expectation for a guest to come to NY and want the New York Times. Nothing says Sunday in New York like the Sunday Times. After several follow-up phone calls, and emails, and a several hour wait, they finally sent a bus driver to a store to pick one up. Good customer service shouldn't have to require all that effort.
- Official Description (provided by the hotel):
- The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more less
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- Also Known As:
- Holiday Inn Jfk Airport
- Jamaica Holiday Inn
- Holiday Inn Jamaica
- Hilton New York JFK Jamaica