I had made a reservation 2 months out planning a family trip to Jamestown, NY. We had a family emergency that prompted a change in our family weekend. I called to cancel the reservation the day before check in. I was informed that I would lose my reservation fee of $145 and they would not refund. The manager, Neil, is very unprofessional in customer service. He refused to show compassion in the circumstances and basically stole my hard earned money. Please do not stay here!
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- Also Known As:
- Americas Best Value Inn Jamestown Hotel Jamestown