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“Great place to stay”

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Hampton Inn Jericho - Westbury
Ranked #1 of 5 Hotels in Jericho
Certificate of Excellence
springfield, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay”
Reviewed 15 February 2014

Appreciate a clean, quiet room. Very nice front desk staff. Nice selection for breakfast. Also nice to have a pantry available when coming in late and do not want to leave for dinner. restaurants are close to drive to with a variety of choices.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 4 March 2014
Thank you for your recent feedback on your stay with us. I am glad that you found the accommodations at our hotel to fit your needs. I will make sure that to share this feedback with my staff. We look forward to seeing you when in the LongI sland area!

Sincerely,
Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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475 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 12 February 2014

Location was great as we were going to NYCB Theatre in Westbury (right down the street). Hotel was clean, our room was large and the bed was very comfortable. Everything you come to expect from the Hilton Brand.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank colleenp256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 4 March 2014
Thank you for taking the time to write a review about your recent stay with us. We strive to exceed all of our guests’ expectations, and I am truly excited that you were extremely satisfied with your experience at our hotel. I appreciate you choosing to stay with us while on Long island. We know you have several choices of hotels in the area, and we are super glad you decided to stay here! If I can be of further assistance in the future, do not hesitate to reach out to me or my staff. We truly enjoyed having you stay here with us, and we hope to see you again in the near future!

Sincerely,

Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williston Park, New York
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2014

Nice lobby. front desk clerk was nice. Some creepy guy came and stood next to me as the girl checked me in, as if he was jealous or something..real weird He must be the night maintenance guy, and he gave me a scowl as if I intruded into the place. Stayed 10/08/2014.

Room Tip: See your room before accepting, it may be a Microtel sized room without the Microtel price.
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Garrett T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 12 February 2014
Thank you for your feedback. We are sorry the check In was not pleasant and comfortable for you.
I have addressed this with my staff. It looks like you were in our King standard rooms which are standard rooms. We do have larger rooms and more space in our double Queen rooms that may be more comfortable for your stay.Please feel free to contact me with any further questions on our accomidations.
We will keep your comments in mind and they will help us to improve our policies and better serve our guests in the future.
We hope you will consider staying at our hotel if you return to the area.

Thank you,
Gerry Dalmanieras
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaithersburg, United States
1 review
Reviewed 7 February 2014

The hotel is very clean and quiet. It is located in central Nassau County which made it very convenient to alot of different destinations. Being located on Jericho Turnpike also made it easily accessible to both the Long Island Expressway and the Northern State Parkway. Would definitely stay here again when visiting Long Island.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Edward Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 12 February 2014
I appreciate your feedback. It’s quite nice to read that you found our hotel to be clean and most importantly that our team was so helpful in making this a great stay. We aim to make ever stay better than our competition and it appears we have done so in your case. Thanks for choosing us and come back soon!! We look forward to having you stay with us again in the near future.


Sincerely,
Gerry Dalmanieras
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartow, Florida
2 reviews
Reviewed 4 February 2014

The staff was excellent at this hotel. They left a letter in the room to welcome me and called to see if all was acceptable in the room. I stated yes but it was prior to me using the bathroom, which was wheelchair accessible. There was a seat in the shower stall and the shower head was way to low for a non-special needs individual. Also the caulking looked worn and a little moldy. Other than the shower, the experience was excellent.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Valorie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 12 February 2014
We are so happy to hear you enjoyed our staff at the hotel. I will also take your feedback to improve the bathroom efficiency.The team absolutely loves hearing comments as they truly take them to heart. Thank you for taking some time to write about us....we really appreciate it!

Sincerely,

Gerry Dalmanieras
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torrance
Level 4 Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 January 2014

We stayed 4 nights at the hotel when we were attending a funeral on Long Island. We had 2 queen sized beds, a sofa, and a desk in our room. After requesting additional coat hangers, we had enough space to unpack our clothing from the suitcases.

The bed was comfortable. The thermostatically controlled heat was good and reasonably quiet, as was the refrigerator. The shower above the bathtub was also good with no noticeable delay in dispensing hot water.

When we returned to our room late in the evening on the day of the funeral, we discovered that housekeeping had neglected to service it. The front desk had to summon an assistant to replace our towels and empty our waste baskets. Later during our stay, one of the CFL light bulbs on the night stand burned out. We notified the front desk, but it remained to be replaced upon our departure.

Wi-fi connections were slow, both in our room and in the breakfast area.

The hotel has a large breakfast area, a nice fitness room and a business center. When I tried to print local directions in the business center, toner was low on the only printer available there. The front desk did not have a replacement cartridge on hand, and had to print my documents for me at the front.

We left before breakfast for an early morning flight on Sunday. We requested a grab bag for both of us that the hotel provides its guests in lieu of its breakfast buffet. At time of request, we were told that the grab bags are normally provided on weekdays only, but that there were bags available for us to be picked up on the morning of our departure. When I picked up 2 bags, the desk clerk informed me that those were the last ones, and that he had not been notified that they were reserved for anyone in particular.

In summary, this is a good travel hotel that needs to pay more attention to details, inspections, and internal communications.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Zafss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 12 February 2014
Thank you for your recent feedback on your stay with us. I am glad that you found the accommodations at our hotel to fit your needs. I will make sure that to share this feedback with my staff. We look forward to seeing you when in the Long Island area!

Sincerely,
Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
1 review
Reviewed 15 January 2014

I was in town for business and needed a place to stay for the night. The room was comfortable and quiet and the free in-room wifi, fitness center, and breakfast were more than adequate and what you expect to find at a Hampton. I would definitely stay here again.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, 16 January 2014
On behalf of all of us at the Hampton Jericho/Westbury,NY, we are glad you enjoyed your recent visit and that you would definitely stay with us again. Thank you for taking the time to let others know how helpful you found our staff and hotel amenities.

We hope that you will visit us again when your travels bring you back to the Long island area

Best Regards,

Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jericho - Westbury

Property: Hampton Inn Jericho - Westbury
Address: 120 Jericho Tpke, Jericho, NY 11753-1044
Phone Number:
Region: United States > New York > Long Island > Jericho
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Jericho
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hampton Inn Jericho - Westbury 2*
Number of rooms: 80
Official Description (provided by the hotel):
The Hampton Inn in Jericho/Westbury is located off the Long Island Expressway. The hotel is upscale, and its contemporary design is sure to please even the most demanding guest. The guest rooms are some of the largest in the area. It includes a 32'' LCD flat screen television, complimentary high speed Internet access and luxurious bedding. The hotel has a state of the art fitness area, indoor heated pool, upscale business center and perfect mix lobby. The hotel features two meeting rooms and large public areas. During your stay at the Hampton Inn, be sure to take advantage of what Long Island can offer. Best of all, it is only minutes away from the hotel. The local attractions include Jones Beach State Park & Theater, Bethpage State Park & Bethpage Black Golf Course home of the 2009 USGA Open Championship and the Nassau Coliseum. Guests can also take a short ride to Long Island's largest mall, Roosevelt Field Mall or visit the famous Westbury Music Fair. The hotel is expertly maintained while focusing on making your trip as homely and pleasant as possible. We are looking forward of see you. Be sure that you are a part of the Ultimate Hampton Experience!Hampton Inn is the nation’s leading chain of quality, value priced hotels, Here you’ll find clean, fresh comfortable rooms standard with a coffee maker, iron, ironing board, and 32” LCD flat screen television. Enjoy free local calls and no surcharge for using a calling card. A complimentary “On the House” hot breakfast served every morning. Complimentary copies of USA Today are available Monday through Friday. Free coffee and tea are available in the lobby 24 hours a day, as are 24-hour Front Desk Message and fax service. ... more   less 
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Also Known As:
Hampton Inn Jericho Westbury Hotel Jericho

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