This place is a dump! I never write reviews, but always read them. I hope you take the time to read this one. It is so bad that it prompted me to write a review. I consider this place to falsely advertise. All the pictures must have been taken when it first opened and the way they word the "activities" you would think there would be lots to do. Wrong. The "indoor" archery was nothing more than an old barn that looked like it would fall apart with a strong wind. Holes in the ceiling, dirty, dank, horrible. The mini golf was a joke as well as the obstacle course which consisted of a couple of bales of hay and a rope. The lake for paddle boating was very small and you had to take a tractor to get there. Besides the paddle boat (which I can do 10 minutes from my house), the lake was boring. The horse back riding was OK but you pay extra for that. But the poor horses are made to go on a "trail" that really isn't a trail at all. These poor things had to really concentrate on keeping their balance. After the ride they are tied to a fence with a two foot rope until the next ride. They seem to never have time to roam, as horses should. The food was just OK. You could tell it was not made fresh (think powdered eggs and orange juice from a can). The hotel itself was just disgusting. I wish I had taken pictures of everything wrong with it. We had to switch rooms on our first night because we had no hot water, the bathroom door wouldn't shut and the room door wouldn't latch shut. They called maintenance and the guy that came was a big grump. Seemed annoyed that he had to help. Wound up switching to a room that was in the basement. The room had a dehumidifier in it so you know that it gets damp and moldy. The trim leading down to our dungeon room was falling off the walls and dirty and dusty. The rock wall was just a joke. Missing pieces to climb on and just looked like they threw up 3 walls and called it a rock wall. The indoor pool was just awful. The water looked to be light green. The dual slides were a mess too. The stairs were all rusted and moldy. And they close the indoor pool for hours every day in the middle of the day. Shouldn't an indoor pool always be open? The outdoor activities (and I use that word lightly) all closed a 4:00 pm and the pool was closed from 5:00 - 7:00 pm. So there was nothing to do in that time frame. Want a coffee? Too bad. You're not getting one. The only place to get a coffee outside of the meal times was at the Starbucks in the lobby. But, if you want a coffee after 4:00 in the afternoon your SOL. It's closed. Nowhere else to get one. The snack shop that they have doesn't have any snacks except ice cream. But expect to stand on a 20 person line just to get some. They have one person behind the counter making hamburgers, hot dogs and fries. It takes forever. I could go on and on about all the negatives of this place. Thankfully my children didn't seem to notice as much as my husband and I did. We will never go back again. For the amount of money they charge, they should be ashamed of themselves. I feel like we were ripped off. The need to bulldoze this place and start over again. I even had $50 in Pine Grove dollars to spend and had a hard time finding something to spend it on! Wound up using in the gift shop that is only half stocked and completely overpriced. Bought my daughter a pair of $28 sweatpants just to spend the PGD. What a disgrace.
- Official Description (provided by the hotel):
- Family Dude Ranch. Packages include room, meals, activities & entertainment. Choice from restaurants plus a food court for lunch and free snack bar from 11am to 11pm. Horseback riding, hayrides, indoor & outdoor pools with double flume water slides, kids playground, bouncing pillow, mini-golf & more. Family fun at affordable rates! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com, Agoda, Ebookers and Evoline ltd so you can book your Pinegrove Family Dude Ranch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pinegrove Ranch And Family Resort
- Pinegrove Ranch & Family Hotel Kerhonkson
- Pinegrove Ranch Resort