We had two rooms between us and our freinds, office was closed when we arrived to check in (around 6:00pm) but there were envelopes on the door with our names (along with others) and instructions to our rooms. So we went and everything seamed fine!
The next morning I got up and around 6:45 walked to the restaurant for an early coffee and it was closed and absolutely no sign of life, now mind you there was supposedly breakfast included!
We all got ready to leave at 8:15am for a car show and tried the restaurant again but no luck! So we went about our day. When we returned there was a note on our door (as well as other doors) requesting that we check in; I wnet down there and office again closed but there were three (3) phone numbers posted so I tried all of them and never got through except for on two of them I was able to leave a voice message (One to a Rebecca and the other to a Fred!) and I did with my own cell ph number for them to return.
The next morning we were scheduled to leave so we packed up and tried the office again at 8:30 and nobody there! (and Still no return call from my previous message), we ended up just leaving the keys on the same table in our rooms and just left.
I tried calling later that morning as we were on the road by than and I finally got through and Rebecca answered the phone, boy what an attitude!! Her implication was thet it was our fault that we did not check in - but as I started to explain, she hung up. I suppose we were to hang out in front of the office untill someone decided to show up!! (By the way, throughout this there was no information posted as to the office hours).
We were definately short-changed from our expectations based on their representation on the Web Site!!
This is not our first time away! and for the size and scope of this "so called resort" I can't believe this type of operation with no on site representation.
And by the way, still no return call from Fred, whom I found out later is the owner!!!
I wouldn't even have expected this from a Mom and Pop Roomimng house!!
- Official Description (provided by the hotel):
- Our Family-owned Hotel offers a variety of lodging options: Motel, Hotel, Cabin, & Vacation Rentals. Guests enjoy our hometown hospitality, and appreciate the spacious rooms - significantly larger than most Hotels in the area. Though we're not brand new, our rooms are remodeled, clean, and our prices are affordable. You'll see why our guests keep coming back year after year. See you soon! ... more less
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- Also Known As:
- Clinton Hotel Lake George