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“will never go again”

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Rodeway Inn Springhills Lake George
Ranked #66 of 89 Hotels in Lake George
A TripAdvisor Member
“will never go again”
Reviewed 9 July 2003

When reserving room over the phone for July 4th weekend, I was given a quote of $130, with AAA discount, which included tax. They asked how many in the room and I told them 3 and was still given this rate with a confirmation number. I also reserved one more room for Sat. one night at the same rate.

I didn't check out at front desk which is normal for me, I leave keys in room. When I got my charge, I was billed for $160 per room. After calling to complain, was told there was an extra charge per person of $15 and was not given the discount since I didn't present card at checkin. Was not even offered to remove the 10% from the bill.

Also, do not eat the buffet. Price is $7.95 and everything was cold.
The sterno was turned off on all burners. Potatoes were rubber, scrambled eggs overcooked, the only thing good was the coffee and bagel.

Aircondioner froze up for second night. Was told on the phone that if it was reported earlier in the day, they could do something about it, however, we were not in our room all day. When we returned at 11:00 p.m., it was too late to call, but again, no offer of reducing the bill to what I was quoted when making reservations, which is I wanted.

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Additional Information about Rodeway Inn Springhills Lake George

Property: Rodeway Inn Springhills Lake George
Address: 2447 State Route 9n, Lake George, NY 12845-6008 (Formerly Country Hearth Inn Lake George Hotel)
Phone Number:
Region: United States > New York > Lake George
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 89 Hotels in Lake George
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rodeway Inn Springhills Lake George 2*
Number of rooms: 88
Reservation Options:
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