We ask for a first floor room when making the reservation. Didn't get it. Was given the wrong keys which were switched before I got to my car to go find my second floor room. One of the guests in our party of four has back, leg and knee problems. Steps aggravated these problems. We find the room in very dim lighting. It is around midnight. The room was not clean. We killed two spiders. Found grass and a dead fly in between the sheets of the one bed. The carpet had not been vacuumed. The toilet was also dirty. I wondered if the previous guests check out early or the housekeeping staff got interrupted and forgot to finish this room. We were tired and already knew this was the last available room at least at the special rate of $139.00 with fees and taxes to total $185.90 for 4 family members!!!! When I told the front desk that my room was not clean on arrival the response was " I just work here there is nothing I can do about it." I stayed the following two nights at a Motel 6. It was clean and the staff was helpful and friendly.
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- Also Known As:
- Roaring Brook Ranch And Tennis Resort
- Roaring Brook Ranch & Tennis Hotel Lake George
- Roaring Brook Hotel Tennis
- Roaring Brook Resort Tennis