I have stayed at Blue Moon several times over the last couple of years, We are a small family. We arrived a little late but not after their rules of "quiet time: this past weekend. As we were settling in my three year old son was very excited and was making noise. We asked him to stay quiet Within 20 minutes of arriving we were ready to go out to dinner and were stopped by the owner Nancy who came off very rude and stated she got two calls from our neighbors stating too much noise was being made and this part of the motel was for "adults only”. I continued to listen as she asked us if we can’t follow the rules she wants us to leave and will refund us. When we attempted to explain she cut us off rudely and stated i wouldn’t allow my child to make noise. She continued to talk and we listened and asked politely to hear us out. We explained that if this part of the motel room was for adults she should have not placed us as we explained via phone we had a child. She reported ell we didn’t have any other room. We then began to explain if that was the case we should have been notified and we would have not stayed there. Besides that we were following the rules because it was before 10:00 p.m. We also explained that we had stayed their several times and never had an issue with any one before. She seemed the list bit interested and stated the people next to us paid "good money" for their rooms. (We paid 110.00 a night). After a long conversation explaining she decided to apologize and i asked if i were to find another motel room can we get a refund because we felt very uncomfortable there. She stated "no" and we would never find anything else in Lake G. at the time. We end up staying because we didn’t want to be on the streets with a three year old and not have a place to stay and she changed her mind about giving us a refund. we were close to losing 220.00 dollars. We would leave in the morning and come back at night after out little one would fall asleep. We didn’t use the pool or the grounds. I will never return there.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Blue Moon Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.