well, the only reviews of this place were from 2004, and although they weren't good reviews, we decided that perhaps the place had gone through some renovations since then. Guess not. We drove 4 hours to get here, and were greeted by the cold and rude manners of the owner. We mentioned we had a dog, which was reflected in the bill that we received a few days before our trip began, with a reasonable $9 fee per night for the dog. We were instructed to give the full balance upon arrival, by check or cash. This is the first time we had experienced such, as usually you give a deposit beforehand and pay after the stay. No problem. We made our first mistake by not asking for a tour of the cottage we booked before paying. We definitely wouldve left if we had seen the cottage first. We walked in to a cottage that was furnished from odds and ends probably found at garage sales in the area, and nothing looked clean. It was going to be cold that evening, so immediately we put the heat on 80 degrees. We arrived at 4pm, and by 530pm it was still cold. In fact, colder inside the cottage than outside! In that first hour, the septic was cleaned, and the materials were right next door to our cottage. We had our food out and the smell seeped into everything. It was dinner time and there was no way we were eating. When we booked, we mentioned we had a dog, and they never said there were special rules. The owner upon seeing our dog (btw, we brought her vaccination records, but they never requested them. not safe business, as they never asked for proof of her rabies shots), said not to leave the premises without her, that they had bad experiences with dogs and only leave her alone if really really necessary. if we had known this would be a problem, we wouldve booked elsewhere or brought her cage. Again, in the hour and 1/2 we were there, it was awful. The place was rundown and dirty. We decided that we wanted to leave, there was no way i was staying at a place this filthy and we approached the owners who were very upset with us. We tried to be civil and suggested that they keep more than half of the bill ($222), but they said they had never had anyone check out like this before. We read a prior review here that said someone shortened their stay at their place, so that is not true. Not to go on an on, but we ended up leaving when they gave us back $100 and told us we dont understand and this was unacceptable behavior and if we had tried to check in and they declined us based on our appearance, they would be taken to small claims court by us. Um, still dont understand how she can compare judging a person by their appearance and judging a facility based on its appearance to be the same thing. Weird logic. Anyway, steer clear of this place, there are several in the area worth looking in to.
- Also Known As:
- Glenmoore Lakeside Cottages Hotel Lake George
- Glenmoore Lakeside Hotel