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“Road trip”

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Comfort Suites Lake George
Ranked #12 of 89 Hotels in Lake George
Certificate of Excellence
Stoughton, Massachusetts
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Road trip”
Reviewed 2 September 2014

The property was well run and the owners were on hand during daytime hours. they even regulated the flow of people into the free breakfast. When we asked the front desk where to have supper they recommended a local place where the food was excellent and it was not pricey. The portions were good and it had a salad bar. They also told us that the place to go if you don't have children w/you is Saratoga Springs.

Room Tip: All rooms appeared to be above average for a comfort property.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Harvey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 4 September 2014
Harvey S.,

Thankyou for your survey and sharing your comments about your recent stay at the Comfort Suites of Lake George. Glad the hotel met your expectations and that our front desk staff was able to answer any questions during your stay. We look forward to having you with us in the future.
Sincerely,
George
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653 reviews from our community

Traveller rating
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    133
    32
    12
    38
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380
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30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Brooklyn, New York
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 September 2014

I stayed with my family and found this hotel to be very nice. The staff was very friendly, chatting with my kids after our day out enjoying the attractions. As we were checking out they even knew another guest by name and he mentioned seeing them again next year, so you know they have repeat customers.

The room was large and we enjoyed having the couch to relax on (and use as a third bed). The pool is large and has a small water slide which the kids loved. It can get noisy at peak times, but nothing too bad. The breakfast was what you expect for a hotel, with hot food and the typical items.

The location is nice - situated near the middle of the shopping and attractions and the lake itself. You can even walk to a mini golf next door via a paved path.

Room Tip: We stayed just above the pool but couldn't hear any noise at all so I would say the sound proofi...
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gtyree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 15 September 2014
Gtyree,

Glad your family had a good time at the Comfort Suites of Lake George and enjoyed the area attractions. We appreciate your feedback.
Sincerely,
George
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Cromwell, CT
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2014

Me and my family stayed at this hotel, way too overpriced. First of all, the night manager is rude, the old guy (however, the women old and young one were nice and accommodating) and not very helpful.
And secondly, they give you half empty bottles of shampoo and lotion, I didn't expect them to be that cheapskate. A 200+ a night hotel, with cheap looking plastic bottles of shampoo/lotion, HALF-EMPTY. And their hard-to-digest breakfast on the morning was completely unexpected. Bland scrambled eggs and super dry sausages. And lastly the old lady in the breakfast room guarding the so-so breakfast like the Queen's guards in London. She was gawking at everyone inside the room, as if we're stealing food. Me and my oldest kid went to the breakfast ahead of my spouse and youngest. I told the lady I need a seat for four, she said no and insisted to give us the two-seater table. Thankfully the other helpers are nice and let us sit on the four chair table. Would I stay on this hotel again? NEVER, not very family friendly! And besides it's far from where all the actions are. I would rather stay in hotels close to the downtown area and not on this overly-hyped hotel.

Room Tip: Just stay away!
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank BewareEconolodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 28 August 2014
Dear Guest,

At the Comfort Suites of Lake George our staff tries to provide excellent customer service at all times. Therefore I am disappointed to learn that you did not have a great stay. I apoligize for failing to meet your expectations. I hope you had a nice trip to the Lake George Area.
Sincerely,
George
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New York City, New York
Level 5 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 August 2014 via mobile

Whether you want to shop at the outlets, enjoy all the Village of Lake George has to offer or attend a function (we went to a wedding) this is a solid choice! Great pool to entertain the kids and a good breakfast selection you get more for your dollar here! Quiet too!

Stayed August 2014, travelled with friends
Helpful?
Thank TravelChica212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 28 August 2014
Dear TravelChica2,

We are happy to hear you enjoyed your stay at the Comfort Suites of Lake George and enjoyed our hotel and its amenities and services. We hope you will get a chance to enjoy the hotel during our less busy times as well.
Sincerely,
George
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new jersey
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 August 2014

This room and bathroom (most importantly) are clean, well kept, and nice décor. The common areas are all clean, attractive well kept. Lobby, pool area, outdoor grounds all clean, well kept attractive. Just a real pleasant stay and great 4 nights sleep and stay.

Staff is very friendly and helpful with anything.

Breakfast area is clean and comfy. What I did really like about the breakfast is that they seat you. You may have to wait 5 to 10 minutes to get a table but it is so much better than the usual alternative. These breakfast included hotels can get to be a battle in order to find a table. Too many people just don't have common courtesy and don't know or don't care how to free up table space, how to not sit there for an hour after eating, how to squeeze the whole family at one table, just dont care to do the things to help other guests also have breakfast. But having a system implanted even you have a small wait is the best idea I've seen and I been to many of these places. It was by far the best experiences we had for breakfast at this type of hotel. great job on their part for doing it this way.

The pool area is the largest I've seen, Clean, well kept big pool with plenty room all around. The kids having a blast on the slide.

The entire hotel offers a great , warm and friendly, clean and comfy atmosphere. We had a wonderful stay and would certainly return without any doubt. Highly recommend this hotel.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank danno9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 28 August 2014
Dear Danno9,

Thankyou for your survey and comments. I am glad you had a great stay at the Comfort Suites of Lake George. Our staff tries to provide an enjoyable atmosphere and clean and comfortable hotel for everyone. Thanks Again.
Sincerely,
George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
montreal
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 August 2014

This is not my first time in this hotel, always nice and clean and comfortable. I can see that it is always improving and the owners are thinking quality. The concern was the dining room area is small for the size of the hotel,the other thing is that the hotel is a bit noisy , the sound isolation is not perfect but I will definitely stay again.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank hishkoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 28 August 2014
Dear Hishkoko,

Thank you for your comments about the Comfort Suites of Lake George. We are glad you had an enjoyable stay. During the past year we have added a recharge station to the work desk area, a new bedding program, improved wireless speed, all new fitness center equipment! Soon we will be adding another recharge station by the bed. Added items to the breakfast area as well.
Hope to see you in the near future.
Sincerely,
George
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Ottawa, Ontario, Canada
Level 6 Contributor
162 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 22 August 2014

My wife and I recently stayed at this property - and we will again next year!
On the positive side, our room was "excellent" - clean; spacious; great temperature control. Everything that we expected from our King room was there. Additionally, the windows in Room 202 opened sufficiently so that, when the evening temperature dropped, we were able to have fresh air all night. This is an excellent feature that more motels should adopt as air conditioning all day/all night is not a healthy option for everyone.
Location - Lake George tourist area a few minutes to the north; Six Flags and other amusement areas just a few minutes to the south; Outlet Mall almost adjacent to the south (although a very small outlet mall complex compared to other locations in the U.S. that we have visited).
Price - This motel is located in the heart of a tourist area. Our discounted rate of $152.99 was the most expensive that we have paid anywhere in the United States (including motels next to Disneyland, CA). That being said, so long as one is aware of the cost ahead of time - and we were - one can budget for the stay.
The breakfast option was not at all good. At first, when we arrived we were greeted and seated by a very polite hostess. Additionally, all during the breakfast service there were 2 or 3 attendants replenishing items and cleaning tables (Excellent feature !) Although a good start to our breakfast, what transpired next was not. The size and layout of the breakfast room was not appropriate for a motel of this size. When trying to get hot items, one was forced to endure a seemingly never ending wait for those who wanted waffles. This motel did not have the waffle area separated from the rest of the items - everything being jammed into a small setting all along one wall with tables so close that getting around the line up was difficult. Chaos at times was what we experienced with tables jammed together so that traffic flow in the room was very difficult at times.
This motel needs to completely rethink the design and size of the breakfast area! Having guests wait in the lobby for some considerable period of time is not satisfactory when people want to use their day to get to various attractions. We were aware that some guests just left, very unsatisfied - and this could easily have been avoided by attending to the size and layout of the breakfast area.

Room Tip: Be sure to go to the breakfast room early so as to avoid lineups. I would recommend Room 202 as it...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COMFORTSUITES284, General Manager at Comfort Suites Lake George, responded to this review, 28 August 2014
Don W.,

Thankyou for sharing your comments about the Comfort Suites of Lake George. Our staff tries to provide a clean and comfortable hotel. We are constantly looking to improve. Hopefully we will have you with us again in the future.
Sincerely,
George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Lake George

Property: Comfort Suites Lake George
Address: 1533 State Route 9, Lake George, NY 12845-3438
Phone Number:
Region: United States > New York > Lake George
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lake George
#4 Business Hotel in Lake George
#5 Family Hotel in Lake George
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Lake George 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Suites Lake George Hotel Lake George
Lake George Comfort Suites

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