We walked in and checked in a double double-bed room today and every thing looks great sofar. In fact, we had a quick peak into the unit before we formally accepted it as we always do due to health problem and everything is fine.
However, we didn't think the lady at the front desk was honest to us. While the older lady was on the phone, the younger receptionist told us that the room is $160, but can go down to $138 for AAA members. Iconfirmed my membership and mentioned that I don't have the card with me today. I also said that I can ask a family member to scan and email it over to me tomorrow. She politely said that only the other receptionist makes the decision if producing the AAA card is necessary. Once the older lady got off the phone, the young receptionist informed her about the card and the room she offered us. The lady quickly said the room that was offered to us was a mistake and doesn't exist, but there is another room that is similar but a bit larger. She added that it is $190/night and available for a minimum of three nights and she will give us the AAA discount. We agreed to pay $160/night for three nights as requested even though we knew that we have been lied. I never expected this from Best Western.
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- Also Known As:
- Best Western Of Lake George Hotel Lake George
- Best Western Lake George
- Lake George Best Western