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“Nice place to stay!”

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Best Western of Lake George
Ranked #13 of 89 Hotels in Lake George
Reviewed 25 February 2014

The hotel is worth the stop and is priced very reasonably. I would recommend reserving a room on the second floor as they appear to be more modern and larger. The morning breakfast has several options, the hotel is a great choice for the traveling family. The staff were very friendly and accommodating as my husband was having trouble with internet connectivity in our room.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank 581brendas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear 581brendas,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Nice Place to Stay”. I would like to thank you for your kind words and compliments.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that their efforts are not only noticed, but appreciated
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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450 - 456 of 627 reviews

Reviewed 24 February 2014

The service here was excellent ! Bud and Sue and the entire staff are so sweet and helpful . The indoor pool was perfect and the room was clean and fairly new . The beds and pillows are so comfortable .The continental breakfast is way more than continental ! Coffee , tea, juices,
hot cocoa, make your own waffles , all kinds of bread and bagels , danish , yogurt, scrambled eggs , cereal , and delicious sausage ! To be honest I wasn't crazy about the scrambled eggs but everything else was delicious. The hot cocoa , tea and coffee was offered 24 hours which was great ! This particular location felt more like a country "mom and pop" kind of a place . The staff is so happy and so wonderful . I will not stay anywhere else for the winter carnival !

  • Stayed: February 2014
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Thank Dap010904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear Dap010904,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Great Place to Stay”. I would like to thank you for your kind words and compliments.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that their efforts are not only noticed, but appreciated. I will certainly pass this along to the Front Office Manager, Bud Halibej , Sue, Beth, our Continental Breakfast Manager and the rest of the staff at Best Western.
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

Between the small bathrooms, very loud heaters and stains on the comforters, I would say that this particular Best Western has some work to do. The eggs at breakfast also tasted like something distinctly un-egg like. The front end manager was helpful and kind though.

  • Stayed: February 2014, travelled with family
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Thank Emergencymt4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear Emergencym14,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Best Western can do better”.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. I am sorry you did not enjoy your stay to the fullest extent.
We do hope you’ll consider allowing us to host you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

The hotel staff make you feel welcome and at home. Continental breakfast is beyond just plain bagels and cereal. They have make your own waffles, sausage and eggs HOT. Best place to stay in Lake George.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Vicki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear Vicki K,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Feel at Home”. I would like to thank you for your kind words and compliments.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that their efforts are not only noticed, but appreciated. I will certainly pass this along to the Front Office Manager, Bud Halibej and his staff.
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

we have been to this hotel in the past. We like to stay here when we ski at Gore Mountain. This hotel is located 1 minute from Route 87 which makes is very convenient. Also just down the road is Lake George which was having its winter carnival so we had a great time walking onto the frozen lake. We have stayed in the rooms with the suites and the kids are all happy with the free wifi and the pool and we love the complementary breakfast. Would definitely stay there again.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear Julie L,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “great location, nice place”, I would like to thank you for your kind words.
We’re so glad your family enjoyed our amenities and that you were able to participate in the Winter Carnival.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

This was a very nice hotel with great staff, great breakfast and good rooms. Really enjoyed it and would recommend to anyone visiting the area. Not the closest hotel to Gore Mountain which was where we were visiting but an easy drive to get to and from the mountain

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank 690kimu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear 690kimu,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Skiing Trip”, we appreciate your kind words.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We hope to host you again.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

We stayed in this hotel in January and we got a nice room upstairs only now, on President's day weekend we got a room downstairs with a tiny tiny bathroom, sink outside of the bathroom, basically the sink is in the bedroom, We were told that we got lucky last time and that we probably got an upgraded room if the hotel was not busy. We booked through Priceline both times, in fact both reservations were done at the same time, and priceline tells you that you book a double room, they do not say that there are two different double rooms. Even if you look on the Best Western website, there is no clear difference in between rooms, nobody spells is out or puts a picture of this room. All they say is a deluxe room in fine prints that are easy to miss. If we could found another room for tonight, we wouldn't have spent the night here but now we are stuck here for 3 nights as there are no hotels that have availability for this weekend in Lake George. The room has two heaters, one very old and extremely noisy and one somewhat newer but still noisy. The water in the toilet is constantly running and you have to flush several times till it stops running so more noise adding up. I will take pictures and post later. I did not pay for this kind of the room, I feel like I was cheated, you see one picture of the room online and you get this other one. Overall, not a good experience, we would not recommend this hotel and we will not return here.

  • Stayed: February 2014, travelled with family
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1  Thank ligia36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear ligia36,
Thank you for commenting on Tripadvisor.
In regards to your comments on “Tiny and outdated”. I do apologize for the in consistencies you found in our room types. It is difficult to post pictures of all the individual rooms. I will certainly talk to the staff regarding your maintenance issues.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. We’re sorry you will not be visiting us again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western of Lake George

Address: 2452 State Route 9n, Lake George, NY 12845-6007
Phone Number:
Region: United States > New York > Lake George
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Lake George
Price Range: £58 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western of Lake George 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Of Lake George Hotel Lake George
Best Western Lake George
Lake George Best Western

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