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“Great weekend getaway”

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Best Western of Lake George
Ranked #20 of 89 Hotels in Lake George
Reviewed 1 April 2014

Stayed here for a quick spring getaway and really had a nice time, helpful , friendly staff, nice pool, great breakfast. Had a loft suite and liked it a lot, could probably use a few touch-ups but was spotless. Loved the fireplace. Would definitely go back. Thanks to Bud Halibej and the Lady helping in the breakfast room for their great service!

Room Tip: We had a loft suite with a separate bedroom upstairs.
  • Stayed: March 2014, travelled with family
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Thank ChuckPCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 2 April 2014

Dear ChuckPCanada,
Thank you for advising other Trip Advisor patrons of your stay with us.
In regards to your comments ,“Great weekend getaway”, we appreciate your kind words. I will pass your comments on to our Front Office Manager, Bud Halibej and Beth Welch.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We hope to host you again should you visit the Lake George.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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407 - 413 of 589 reviews

Reviewed 18 March 2014

Average hotel. You get what you pay for. Friendly staff, but nothing special about this place! We only stayed here one night, and didn’t spend too much time in the hotel so it wasn’t that big of a deal. Walls are definitely not sound proofed – spent the majority of the night listening to adults hanging around and a baby, though I know noise made by other guests isn’t the hotels fault.

Continental breakfast was good enough.

  • Stayed: February 2014, travelled as a couple
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Thank Jenna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 24 March 2014

Dear Jenna M,
Thank you for advising other Tripadvisor patrons of your stay with us. In regards to your comments on “Nothing Great, nothing terrible”.
Our staff strives daily to deliver a product that exceeds our guests’ expectations, we’re sorry we fell short of that goal.
We hope to be given the chance of hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

In taking a shower the water temperature was very unstable and I got burned so bad I twisted my back trying to jump out of the hot water as I got burned. If it weren't for the hot shower however I would go back but afraid to take a shower in this hotel again.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 24 March 2014

Dear Kevin F,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Hot Shower that Burned”, I hope you informed the Front Desk about the incident you had with the shower. Our staff strives daily to deliver a product that exceeds our guests’ expectations, and to make your stay as enjoyable as possible. We clearly did not achieve this.
I would also like to know which room you occupied so that we can inform our maintenance department and deter this from happening to another guest.
We would certainly like to be given the opportunity to host you again.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

I stay here during the ski months. The Staff is very helpfull and courteous. My car battery was dead and they jumped it in 15 minutes. The manager gave me his own jumper cables just in case my car didn't start after we were done skiing.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Oppsss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 24 March 2014

Dear Oppsss,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments ,“Excellent Service ”, we appreciate your kind words. I will pass your comments on to our Front Office Manager, Bud Halibej and his staff.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We hope to host you again should you visit the Lake George area.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

You get what you pay for. For the money, this is a clean comfortable hotel. Rooms are fine, nothing special. The breakfast was OK, scrambled eggs and sausage both days we were there, plus the usual waffles, cereals, bread, muffins, yogurts, etc. Staff was friendly. There was a small pool and hot tub that we didn't use. For the money we paid, it was fine.

Some have mentioned the heaters/airconditioners - yes they are loud. We found it best to keep the fan in the "on" position so the unit was running all the time - it became more like white background noise, especially at night. If you allow the fan to come on and off during the night it will probably wake you up.

  • Stayed: March 2014, travelled with family
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1  Thank PATRLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear PATRLR,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “It’s an inexpensive Best Western”.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that their efforts are appreciated
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

First of all the website said poolside not outside poolside rooms and pool was not heated very cold.The halls had a smell to them and carpets were dirty.Don't go by there website because you will be very disappointed.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Maurice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear Emergencym14,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “very disappointed”.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. I am sorry you did not enjoy your stay to the fullest extent.
We do hope you’ll consider allowing us to host you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

The hotel is worth the stop and is priced very reasonably. I would recommend reserving a room on the second floor as they appear to be more modern and larger. The morning breakfast has several options, the hotel is a great choice for the traveling family. The staff were very friendly and accommodating as my husband was having trouble with internet connectivity in our room.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank 581brendas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamLuciano, General Manager at Best Western of Lake George, responded to this reviewResponded 4 March 2014

Dear 581brendas,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Nice Place to Stay”. I would like to thank you for your kind words and compliments.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that their efforts are not only noticed, but appreciated
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western of Lake George

Address: 2452 State Route 9n, Lake George, NY 12845
Phone Number:
Region: United States > New York > Lake George
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 89 Hotels in Lake George
Price Range: £64 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western of Lake George 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Of Lake George Hotel Lake George
Best Western Lake George
Lake George Best Western

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