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Le Vieux Cep
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Reviews (651)
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Reviewed 21 June 2014

We had heard that the rooms in this hotel were small. We were pleasantly surprised. Great views from the room up to the mountains. Lovely balcony. Good location for the town and the walking. We didn't have dinner in the hotel, but breakfast was good.

  • Stayed: May 2014, travelled as a couple
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1  Thank BarbaraAllison88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

To be perfectly honest, the hotel can get away with quite a lot because the views are just breathtaking. The room was the least nice room we stayed in during our trip to the island; there is a lot of wood in the room so it was quite dark, the bathroom is dated, there was no air-conditioning... but everything is forgotten the moment that (the clouds clear! and) you see the stunning landscape right in front of you. The breakfast is fairly standard continental-type food, we weren't overly impressed so we didn't try the restaurant. There are several places in Cilaos within 5-10 minutes' walk which serve great creole cuisine. Good internet connection in the reception - surprising, given how remote this place feels! The receptionists could have been friendlier, but again the views make up for that :-) They give you a helpful sheet with walks you can do from the hotel.

Room Tip: first floor rooms have the best views - we stayed in 123
  • Stayed: April 2014, travelled as a couple
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1  Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

We have been driving in the Alps, on difficult mountains i US and small narrow roads i the Norwegian mountains and thougt we had seen the most of mountainroads, but that was bofore we started on the road to Cilaos. The wildnes and the fantastic view, narrow tunnels was breathtaking, Cilaos is a small fantastic town that reweal colourfull and wide at the end of the road. La Vieux Cep appears like hotel in the European Alps, nice and peaceful, good restaurant and polite staff. There are also a nice swimingpoole for relaxing.

  • Stayed: November 2013, travelled as a couple
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2  Thank Eddie_S57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

While we were in Cilaos we stayed both in the Vieux Cep and the Chenets so this report can be read together with the other. Overall we are more likely to return to the Vieux Cep, maybe trying to get a bigger room.

The Vieux Cep has a great location and is very attractive from the outside. It is very popular and often full, so book early if you decide to go.
The views to the mountains are great and the gardens are beautiful.
The pool is small but warm and in the sun from the early morning.
The rooms are very small and poorly insulated from neighbours, the worst of which is that you can hear the neighbours flushing the loo! As they say there isn't room to swing a cat but they do have a tiny balcony where you can sit if you want which does add value. Internet is available free but only close to the reception, luckily our room was near enough to reception to have been able to get the internet in our room, otherwise tough! The TV is tiny and our room had no remote control and so operating the TV was difficult. It wouldn't seem beyond the capability of a hotel to replace stolen remotes with a universal control or to institute a collection and return system which prevents theft of remotes; but here, like the restriction of the wifi, reach the attitude is just tough!
Toiletries are minimal, with tiny soaps and sachets of shampoo there were no tissues and toilet paper is left on the side - no holder on the wall.. Take your own stuff if it is important to you.. Towels are tiny but there is a towel dryer in the bathroom the shower is great and very strong, pity that, like many French hotels, they haven't heard of shower curtains. So the bathroom gets wet if you enjoy the full force! There was no plug in the sink so there was a real danger of loosing the tiny soap down the drain.
The beds are small and lumpy and the pillows too large but at least they have duvets and not blankets.
The pool is overlooked by the restaurant but has an open aspect - more pleasant than the Chenets with variable loungers and parasols.

The resto is quite good, if expensive, we recommend the magret de canards. House wine is adequate, we always have tap water. At the time we were there the chef was an Indian who came over to us to speak English - a nice gesture. Breakfast time you are offered a bit more than is usual in French hotels including meat and cheese, a nice touch was the fresh fruit salad.

Overall we recommend this hotel with reservations but having then gone to the Chenets that also is far from perfect.

  • Stayed: May 2013, travelled as a couple
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1  Thank besidec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2012

We stayed here for 3 nights (although the middle night we stayed at the Gite up Piton de Neige). The room was realitively basic, but was clean, comfortable, and had everything we needed/wanted. The hotel is very pretty and has loads of lovely Creole decorative features to the buildings. The staff are lovely and warm, even if your French is not fluent. They didn't speak any English though.

The breakfasts were good, and the location was only a short walk to the main 'street' of Cilaos. There is a nice pool there which was a little too cold for us swim in, but brilliant for cooling your feet off the day after climbing Piton de Neige.

It is a great base hotel to do the walk, and there are is a lovely baguette place in Cilaos at the bottom of the high street for a snack on your way up!!

Our only gripe is about dinner in the restuarant which was probably our timing. From being seated to recieving our drinks took 45 mins, and after an hour of waiting they still hadn't taken our order for food so we upped and left. There are loads of lovely places to eat in Cilaos so it was no big deal.

Yes we would recommend this hotel, and i just hope your dinner experience is better than ours - as everyone else seemed to be enjoying! :-)

  • Stayed: October 2011, travelled as a couple
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Thank marcandlins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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