We decided to stay here for a mini honeymoon so we decided to get the "Celebrating Your Love" Package. This package included a 2 night stay in deluxe accommodations, a 50 min couples massage, breakfast in bed each morning, and Champagne and chocolate covered strawberries upon arrival. In the beginning it was a little pricy but we thought we should spluge since it was our "minimoon" . We checked into our room and our "deluxe accommodations" weren't anything spectacular the view was nice though. As soon as we got there we left for our massage (which wasn't that great) and later found out that our credit card was charged $200 when it was supposed to be included in what we had already paid. Upon arrival we received two slips to order breakfast for the next morning to enjoy in bed. We called to front desk to have someone pick it up, so someone prompty came and got it however, somewhere our slip got misplaced. Our breakfast in bed was supposed to be delivered at 8:30. We didn't receive our breakfast until 9:50. This was even after a phone call to room service. The breakfast that was provided for us didn't come with half the things it listed on the menu, like homefries and fresh rolls and they didn't provide enough syrup for our pancakes either. The next night we called roomservice to pick up our slip for the next morning. NOONE showed up. We waited for more than an hour and then decided to stick the slip in the hallway because we couldn't wait in our room all day for someone to come pick it up. The next morning we woke up expecting to get breakfast at 7:30... however the slip was still in the hallway NO ONE ever came to get it. So rather than having a breakfast that was included in what we paid, my husband had to go out in a snowstorm to get us breakfast. When we got home we looked at our credit card statement and there were two additional charges on it from the hotel that should have been included in the price we paid or should have been "free". Another issue with the hotel was that the internet in our room was down for at least two days which was a HUGE inconvience in trying to find restaurants to eat at and other things to do in Lake Placid. It also hindered us in being able to look at an accurate weather forecast so we could have a safe drive home. The only really nice thing about the hotel was the shower and that it was pet friendly.
- Official Description (provided by the hotel):
- Overlooking the shores of Mirror Lake and conveniently located on Main Street, High Peaks Resort is a modern Adirondack retreat. Guests enjoy magnificent views & direct access to all the opportunities the High Peaks region has to offer, not to mention a rejuvenating full-service spa and unique dining options including the world-famous Dancing Bears Restaurant, Lake Placid's Celebration Destination and Outdoors at Dancing Bears, which boasts Lake Placid's most stunning outdoor patio. ... more less
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- Also Known As:
- High Peaks Hotel Lake Placid
- High Peaks Lake Placid