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“Exceeded Expectations”
5 of 5 bubbles Review of High Peaks Resort

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High Peaks Resort
Ranked #4 of 31 Hotels in Lake Placid
Certificate of Excellence
South Jersey
Level Contributor
130 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 396 helpful votes
“Exceeded Expectations”
5 of 5 bubbles Reviewed 20 January 2014

We planned a last minute two-day vacation in Lake Placid as a family get-away with our two college-aged boys. We wanted something a bit more special than just a typical hotel and the High Peaks Resort was perfect. Pictures don't do this place justice. As others have written, everyone was so helpful and friendly, but we found that to be true of everyone in town.

The hotel is modern, clean and spacious. Unfortunately, I have a broken ankle and had to navigate using either crutches or a knee scooter. I had no problems maneuvering around the room or bathroom. There is a huge flight of stairs going down to the restaurant, but the staff showed us an elevator that took us down to the street level where we walked outside for a short distance to the outside entrance of the restaurant.

We got the bed and breakfast plan which was wonderful. Our kids went to the Dancing Bears early in the morning for a full breakfast (and I do mean, a FULL breakfast) before getting on the shuttle to go skiing at Whiteface.

The views from our room were beautiful. We were able to see the dog sleds on the lake. We hope to return and I would certainly splurge the extra money for a view during the summer.

The hotel is at a great location in town. Parking is in short supply so the hotel is perfectly located so guests can just park the car and walk throughout the town. There is also a two level parking garage so during the winter, you can park the car on the covered level.

Perfect! Will definitely stay here when we return!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mom2Boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
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  • French first
  • German first
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  • Any
English first
Niskayuna, New York
Level Contributor
231 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

We stay here every year for a long weekend after the holidays. The hotel is great, the people are great. We use this weekend as a chance to get back to "us" after a crazy holiday season. It works!! We make friends along the way at each restaurant/bar and have a great time.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gina1014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakewood, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

I want to write a really long review about how amazing this place is but I will just hit the highlights. The staff is so incredibly friendly and helpful. They are cheerful and go above and beyond to give suggestions and tips for places and things to do locally based on what you're interested in. When we walked in to the main building to check in we were instantly offered hot chocolate and cookies! It was so nice to walk into their beautiful lobby, see a fire in the fireplace, and be welcomed in such a way.

Our room was gorgeous. Such a beautiful room, and the bathtub was amazing. There are doors that open or close that opens the bathroom up to the rest of the room, almost like removing a wall. The view was breathtaking, and the room was the kind that made you actually want to spend part of your vacation in your room!

My husband and I were on our honeymoon there and even though it was -26F when we arrived I wouldn't have gone anywhere else (and I'm not into super cold weather). When we got into our room there was champagne and chocolate covered strawberries that were decorated to look like tuxedos! And they tasted amazing.

The town is so quaint with fun shops and great places to eat, and the High Peaks Resort is in a great location to get out and see the town.

The rooms were cleaned every day. The cleaning staff is really nice and does a great job.

I looked back on our stay very fondly and can't wait to go back. It was the best hotel stay I've ever had.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 14 January 2014

We stayed at High Peaks for 1 night while in town for a wedding. We arrived around 2:30, before check-in time, and our room was not ready early. We enjoyed a cup of hot chocolate and a cookie and headed out to explore. We were told the front desk would call our cell phone when the room was ready. We were not called until after 4. Once we checked in, I hopped into the shower and was impressed by the bathroom. Very clean, spacious and reminiscent of a nice spa shower. I found the frosted door to the bathroom to be a bit too European for our taste - a tall individual can see into the bathroom over the frosted part. The bed and linens were very comfortable, as well. We were on the 4th floor closest to the entrance to the parking garage and found it to be noisy. I awoke the morning of our checkout feeling extremely under the weather due to a head cold, and asked for a late check out. I was told the latest they could accommodate was noon. I was displeased that despite the circumstances they could not extend it beyond noon, but it did not detract that greatly from our stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krisgoulet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2014

We stayed for the winter festival weekend in December. We stayed in the main building which is an easy walk to shopping, dining, entertainment. Room was beautifully furnished with great views of Lake Placid and Mirror Lake, modern, clean, large. Great entertainment and food in the Dancing Bears Lounge. Enjoyed the huge fireplace in the lounge area. Beautifully decorated Christmas trees throughout. The entire stay was so warm and comforting that the only time we ventured out was to shop. Staff was always polite and helpful. I've stayed there before and will definitely be staying many more times inthe future. A great value!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anonymousbuthappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penfield, New York, United States
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

We greatly enjoyed our stay here for a couple of nights mid-week while we skied at Whiteface. I think the room was the literally nicest we have ever had for the price we paid. It was elegant and very comfortable. I give especially high marks for the comfy bed and for the shower that was by far the most luxurious we've had. The room was exceptionally well sound proofed and we could not hear the family staying in the room next door at all except from out in the hallway. We stayed in the main lodge and people there were helpful and friendly. There were great lounge areas and interesting historical photos of Lake Placid. The hot tub and pool were quite nice. It's Dancing Bears restaurant was quite nice with friendly servers and the most "happening" happy hour place on the street in the quiet off-peak mid-week. Breakfasts were good there (not included in the price, like at some places). If we had been anxious to "hit the hill" early this would not have been a quick option, but we were happy to take our time and enjoy breakfast as the weather wasn't ideal and the slopes not crowded. If we had wanted a faster morning exit we would have bought yogurts and granola bars at the grocery store and been happy with that. My only disappointment was that when we returned the first day at almost 3pm they were just arriving to make up the room and they only did a cursery job of that while we headed to the hot tub. I had to call the front desk to get the room supplies refilled and they didn't real even put them away nicely in the room when they dropped them off while we were at dinner. Since we didn't stay another whole day they never got a 2nd chance to prove they would do a better job with that. All-in-all that service lapse was completely out of character with the rest of our comfortable stay there. We would definitely be happy to stay there again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 8 January 2014

We stayed there for one night in December during a quick trip to Lake Placid with some friends. Our room was not located in the main building but at their Resort building. We had a first floor room with a direct walkout to Mirror Lake. The view was beautiful. The rooms are decorated with modern furniture and electronics. They even had an iPod/iPhone radio which you could listen to your own music. The room was very spacious and there was a lot of storage. We did not go to ski but if you are a skier there is plenty of room for all your items. The bathroom was very modern, the shower was beautiful! I loved having the choice of a regular shower head or rain shower ;) The bath was a nice size soaker tub. Those working the front desk were very nice, polite and accommodating. Our room was not ready when we arrived, but they took our cell and called us as soon as it was. The bed and pillows --- heaven. Three negative points: 1) check-out is a little early at 11am (I could be getting used to most hotels giving noon as a checkout now!); 2) their room service ends at 10 - that is ridiculous, I literally had no words. We had to walk into the little town to the only place left open to grab a few slices of pizza - and yes, Canadians say All-Dressed, no need to point it out LOL!!); 3) The parking for the resort section is great, however, during winter months people seem to forget how to park, I know you can't see the lines, but PLEASE park properly for the other patrons of the hotel!!! The hotel should probably come up with some kind of solution to that issue. Overall, I loved the hotel and would definitely come back! PS: their wi-fi signal is very poor.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about High Peaks Resort

Property: High Peaks Resort
Address: 2384 Saranac Ave, Lake Placid, NY 12946-3377
Phone Number:
Region: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lake Placid
#3 Top resorts Hotel in Lake Placid
#3 Luxury Hotel in Lake Placid
#3 Spa Hotel in Lake Placid
#4 On the Beach Hotel in Lake Placid
#5 Romantic Hotel in Lake Placid
#5 Family Hotel in Lake Placid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — High Peaks Resort 4*
Number of rooms: 133
Official Description (provided by the hotel):
Overlooking the shores of Mirror Lake and conveniently located on Main Street, High Peaks Resort is a modern Adirondack retreat. Guests enjoy magnificent views & direct access to all the opportunities the High Peaks region has to offer, not to mention a rejuvenating full-service spa and unique dining options including the world-famous Dancing Bears Restaurant, Lake Placid's Celebration Destination and Outdoors at Dancing Bears, which boasts Lake Placid's most stunning outdoor patio. ... more   less 
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Also Known As:
High Peaks Hotel Lake Placid
High Peaks Lake Placid

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