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“Lovely Pub Atmosphere”

Interlaken Inn and Restaurant
Ranked #33 of 98 Restaurants in Lake Placid
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining, Groups, Local cuisine, Business meetings
Dining options: Dinner, After-hours, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff
Upstate New York
Level Contributor
95 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
“Lovely Pub Atmosphere”
4 of 5 bubbles Reviewed 22 May 2014

The menu offerings provide a diner freedom to either eat vegetarian or to indulge in meats. The fresh crusty rolls were piping hot. We opted to explore the intriguing first-course options as a total meal beginning with the Grilled Baby Iceberg Lettuce. Offered with this retro and classic dish was a delicious buttermilk blue cheese, smoky bacon pieces and a tomato vin, more of a thousand island dressing. We also sampled the Baby Arugula and Roasted Beet salad with local goat cheese. This salad was pedestrian, lacks punch, beets were cut too small served with a raspberry poppy seed vin. A revamping of this dish would include roasted beet slices with much needed honey. On that note, I'd add honey as well to a new dressing as the poppy seed vinaigrette failed to impress. The vegetable spring rolls were perfectly deep fried, crisped to perfection and delicious -- the sweet peanut dipping sauce required more heat and peanut flavor, think sweet and savory, however, it sufficed. The Buck Island crab cakes were perfectly sized and browned. My companion was quite pleased. He also enjoyed his Buffalo Shrimp however, they are expensive at $21.00 for three shrimp.

The dessert option selected was a flourless chocolate cake with raspberry coulis. What must be understood is that cold cakes need to be brought to room temperature before serving as ice cold chocolate has little flavor. The cake was quite dense and even more so due to its temperature. If allowed to soften perhaps a diner may be able to savor excellent quality chocolate, but in this case the chef could have used a generic supermarket brand for all we know. In conclusion, four appetizers and four glasses of wine with a 20% gratuity cost $170.00. The waitstaff were pleasant and although very, very busy, they were very attentive and we were quite comfortable.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank ldubeiws_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 reviews from our community

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Rating summary
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    Service
    Value
    Atmosphere
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
Albany, NY
Level Contributor
405 reviews
294 restaurant reviews
common_n_restaurant_reviews_1bd8 280 helpful votes
“Food Very Good, Servers Inconsistent”
4 of 5 bubbles Reviewed 14 March 2014

We ate the Interlaken Inn again when we were in Lake Placid this past week and was not disappointed. We sat at the bar and the bartender (Blonde) has always been super nice, provides great service, etc - A real asset to Interlaken. On the other hand, the bartender was assisted by a Brunette and she seemed grumpy and was not very friendly - like we put her out when we asked for cheese for our meals. We both had the Shrimp Trottole Ala Vodka for entrees and it was wonderful. The wine selections were great and we really like the new bar decor. We were surprised at the crowd on a Tuesday evening, especially given all of the ice on the streets nearby. We walked up the hill and back (nicer after dinner)!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank STEBAY711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good dinner with quaint atmosphere”
4 of 5 bubbles Reviewed 11 March 2014 via mobile

Had the salmon and lamb chop special. Very good. The food could have been hotter. Our server was great, went above and beyond. Would definitely go back.

Visited March 2014
Helpful?
Thank Coggan52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
155 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“The owner needs to think of her guests while dining”
2 of 5 bubbles Reviewed 21 January 2014

We had eaten at the Interlaken about 15 years ago and wanted to give it a try again for my husband's birthday, as it was a great experience in the past. First I would like to say that my complaint has NOTHING to do with the quality of the food or the service of the wait staff. Both quality and service was excellent on that end. Our issue was with management. We were greeted awkwardly when we walked in the door, the owner stating that she had seen our name on a bag at Whiteface....we hadn't been there and it was very awkward as when we said that we hadn't skiied that day, she just kind of walked away. We were seated by the waitress who was friendly and warm and answered any questions we had. About five minutes after we sat down, two children (around ages 4 and 8 or so) came out from a back office and began to run around, running through the dining room and into the kitchen. We made our reservation for 5:30 and were the first ones seated, and were glad that around 6 pm another couple came in and were seated in the same dining room with their 8-9 year old daughter. We had our 7 and 10 year old at our table who were equally as quiet as their daughter. However, after only a minute or two of being seated, the owner went over with her grand-daughter (one of the ones that had been running around) to the other table, introduced her grand-daughter to their child and then proceeded to make a play date at the table. Both children sat next to each other and were playing and doing each other's hair. Awkward and weird, but didn't disturb us yet. What became loud and obnoxious was when the grandmother/owner would walk back and forth from the dining room, into the kitchen, back into the office near the door and around and around. She talked loudly, the younger grandchild ran around, and everyone was talking as if they were the only ones in the whole inn. It was intollerable by the time we got our salad course and my huband and I wished we could have just walked out. We ate our main course as quickly as we could and asked for the check. The waitress kept asking us if we were enjoying the food and actually apologized for the noise level and distractions in the dining room. We explained that we wanted to leave and asked for the bill again, but also made sure she knew that it was not the food or her service that was the problem. We expected the total amount of the bill, and honestly we wouldn't have cared that we spent over $175 for two appetizers, two drinks, and four meals IF WE COULD HAVE ENJOYED IT. However, the noise level was so obnoxious that we all left wound up and a ball of nerves. Paying a huge bill like we did was hard to swallow when we didn't enjoy ourselves at all and honestly wanted to run from the place.

Management has NO BUSINESS being in business. The female owner never came to our table to ask us how our meal was, set the tone for the noise level in the small dining room (which had only our table and the other couple in it), and allowed her young grandchildren who she was apparently babysitting while she was managing the inn to run all over as if it was her house. I will NEVER return to the Interlaken, and I can only assume others have had similar experiences there, as when we left around 7:30, there were only two other couples eating in the pub side of the place, and the couple I mentioned above. Do yourself and your nerves a favor and go somewhere else.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
8 Thank SSA40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Level Contributor
133 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 217 helpful votes
“Disappointing birthday dinner”
1 of 5 bubbles Reviewed 20 January 2014

When our group of foodies and restaurant owners arrived, we instantly noticed how empty the place was on a Saturday. Strike #1. We had an 8pm reservation and were celebrating two 40th birthdays (which I had mentioned when I called). Our group of 10 stood in the foyer for 10 minutes before a waiter walked by and asked if we needed something. Um... Strike #2. We sat and ordered a bottle of red wine. Waitress uncorked a Chardonnay. Strike #3. In general, the waitress was noticeable frazzled and somewhat unkept. Foie Gras was inedible and escargot was dry and served in phyllo cups. Most appetizers went into the garbage. The spinach salad with macadamia nuts and the warm bread were the best aspects of the meal. As for the main meals.... Two steaks were severely undercooked. One person ordered the filet medium rare and the inside was purple. It was sent back. I ordered the ribeye medium and it was nearly rare. I ate three bites and quit. Others ordered the land and air trottole but found this very brown dish to contain mystery meat instead of duck and beef. It became a game trying to guess what the meat was. Last strike! Ultimately no one ordered dessert. Our bill was $1,000.

As we left, the waitress said bye and offered "wasn't it someone's birthday?"

The meal was a failure. The service was lacking. I wish we had gone someplace else to celebrate such a big occasion.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank stl_locavore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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