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“A Room Without a View”

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Crowne Plaza Lake Placid
Ranked #8 of 31 Hotels in Lake Placid
Certificate of Excellence
Reviewed 15 August 2014

First, let me say that this hotel is very well positioned in the heart of Lake Placid. It's not right on the street, but instead up a hill that sits directly over the main strip of Lake Placid and next door to the Olympic Center. We were all surprised how lovely the hotel was when we first arrived and, even before we exited the car, my kids were begging to stay here for our entire vacation (the second leg of our trip would be Montreal later in the week).

We were traveling with my parents, who arrived first and declined the extra $20 p/night fee for a "room with a view." We were automatically put in the room next door, so the offer wasn't given to us. So, my first impression of the hotel was one of beauty and luxury; my second impression came when I opened the door to the room and looked out the window onto a large expanse of black tar roof. We all laughed about it as it was comically bad - here we are in a land of beautiful vistas atop a hill in a lovely hotel, and our view is of a roof. Luckily, we weren't planning to spend our vacation in our hotel room.

Later, we realized that our view from our 3rd floor room was of the roof of the swimming pool, and the rooms in the two floors below us didn't even get a view of the outside! Their windows looked out into the pool room itself! If you have to go to bed before 9pm (when the pool closes), I suggest you make sure you aren't in one of those rooms.

There is a very lovely great hall in the front of the hotel that serves as a relaxing lounge area, bar, and dining room. It has a terrific patio with lots of chairs so that you can absorb the view of Lake Placid, Mirror Lake, Cobble Hill, and the surrounding mountains. This is a great feature if your room looks out over a swimming pool roof. We ate here for dinner twice during our visit. The chopped salad I had was terrific, although the service was hit or miss (terrific on our first night, and terrible on our second visit).

For breakfast, they have a typical buffet set up. If you wince at paying $12 for so-so scrambled eggs and other assorted buffet food, fear not: they have a regular menu with typical breakfast fare that you can order as well. It's not obvious that this is the case since they advertise the buffet pretty heavily and it seemed to us on the first morning that this would be all that was available. One member of our party actually preferred to hike down the hill to Starbucks first thing in the morning.

The other guests ran the gamut from a motorcycle gang out of Philadelphia, to Rugby players in for an international tournament, to hundreds of high school male and female Lacrosse players from all over New York and Massachusetts. It was always lively at the hotel! Family pool use was best when the lacrosse games were in session as the boys could be pretty rowdy later in the day.

Speaking of the pool, it's wonderful! It's so rare to find a hotel pool that goes 9' deep these days. I assume it's an insurance issue, but we were very happy to swim and play in water that was so deep. There is also a whirlpool, but we didn't make use of it (though it was funny to watch an entire boys' lacrosse team try to squeeze themselves into it all at once).

The pool area also has several tables and chairs in a dry area where you can look out over the pool without fear of being splashed. This was where my family and I enjoyed board games at the end of the day. There's also an adjacent fitness room that looks well stocked, but with all the hiking and boating, we didn't bother to make use of it.

Last of all, the basics. We had a room with two queen beds. It was clean, but quite dated. There was water damage on the wall near the window, but it was hidden by the drapery so it didn't bother us. There is a fridge and microwave cleverly hidden away inside the room, so keep that in mind if you want to do a meal on the cheap. The bathroom was average size and clean. The best part about the room was that the walls were quite sound proof. Despite all of the rowdy athletes up and down the halls, we heard nothing. Also, my own kids can get pretty loud at times, and my parents next door said they never heard a peep from us.

The staff was very welcoming and polite for both check in and check out, as well as accommodating when I went in search of quarters for the laundry facilities. Parking was super easy due to the two large parking lots right next to the hotel.

I'd definitely recommend this hotel to anyone whose plans include spending time in downtown Lake Placid. If your plans will keep you mainly in the mountains, there are probably cheaper options. Also, they seem to accommodate pets; we saw lots of dogs while we were there. My last tip: spend a little extra for the view!

Room Tip: Make sure you don't have a room whose only window looks out into the swimming pool room or onto...
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 910point4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 24 August 2014

Thank you for giving us some feedback from your recent stay with us. I am glad to hear that you enjoyed out Great Room Bar and Lounge area and its outside patio to take in the breathtaking views of both Mirror Lake and its surrounding High Peaks! In regards to your room and its view, in order to guarantee a view it must be specified at the time of booking. It is great to hear that you found joy in our indoor swimming pool and had a pleasant experience while checking both in and out. Thank you again for your feedback and we hope to see you again in the future.

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562 - 568 of 1,332 reviews

Reviewed 13 August 2014

We enjoyed our stay at this hotel but we wont go back. Not for the price we paid if it was less then we would consider it. Our stay included a breakfast package and the food and service were excellent. The room was clean and comfortable however the bathroom could have been cleaner. We were not impressed with the dining room the food choices are limited and expensive. It was very busy at the bar so we had to shout through dinner and I don't think I have ever been told it may take a long time to get a drink with dinner because the bar is swamped. Perhaps they should consider separate areas for large parties of people. Check in and out was quick and easy but don't expect a smile. The location is fantastic and the views are amazing. I would like to rate this resort higher but for the price we paid it's not possible. The location is excellent, the wait staff are excellent, the parking is great and the views are spectacular but for the cost the restaurant should be top notch, the room should be spotless and the reception should be professional.

Room Tip: Definitely a lake view and the higher floors.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank YorkshiremanOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 15 August 2014

Thank you taking the time to write a review of our property. We value your feedback as it only helps us to further improve. I am glad to hear that your stay was enjoyable! Summer time is our busiest season (June, July, August) and rates do tend to be higher during this period. Please feel free to contact our resort directly to inquire about future reservations and when the rates go down! Thank you for choosing the Crowne Plaza Resort and Golf Club and we hope to see you back again soon!

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Reviewed 7 August 2014

The hotel is average but blessed by location. The views around the property are amazing and the Lake Placid area itself is lovely. The rooms need serious updating. Furniture is very dated, bed pillows were very uncomfortable, and in our room at least, the ac and fridge were very loud.

There's no other justification for the excessively high rates except for the location. Next time in Lake Placid will try somewhere else.

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank carriesil11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 10 August 2014

Thank you for taking the time to give us some feedback from your recent stay. We appreciate your feedback and will be putting it to good use. I am glad to hear that you enjoyed our convenient location in town and hopefully got to take in our breathtaking views of the High Peaks! In regards to your loud fridge and A/C unit, if you are to stay with us again please notify the Front Desk staff of this issue since it is usually an easy fix. Thank you, again, for your feedback.

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Reviewed 5 August 2014

On a hill overlooking Mirror Lake, the hotel offers many spots to enjoy the beautiful village of Lake Placid. Just up the hill from Main Street with restaurants and shops, Mirror Lake, and the Olympic Training facility, it's a very convenient location as well. The great room has tremendous views, comfy furniture plus tables for light meals, a spectacular stone fireplace, and a patio with a fire pit facing the lake. Breakfast was included and was a very high quality full spread. Made to order omelets and oatmeal with fixins were especially good. Guest rooms in our section were slightly dated but comfortable and clean. I would stay here again. It's a very pet friendly hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank AnneLouise65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 9 August 2014

Thank you so much for the excellent review! I am thrilled to hear that you enjoyed everything about your stay! It is great to see that you were able to enjoy our amazing views of the High Peaks and Mirror Lake! Being located on top of our hill really allows us to offer some of the best views in town! Thank you for choosing the Crowne Plaza Resort and Golf Club for your trip to the beautiful Lake Placid, NY and we can’t wait to see you back again soon!

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Reviewed 5 August 2014

The location is excellent and the view is spectacular. The room was very clean and very simple.
Parking was ample and easy.
The hotel offers a free shuttle to their beach and Boathouse Restaurant.
The room was very expensive,but we were there while Iron Man participants were in town.
We did not use the pool but it appeared very nice with a super view of the Adirondacks.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Service
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 8 August 2014

Thank you for sharing some feedback from your recent stay at the Crowne Plaza Resort and Golf Club in Lake Placid, NY. I am thrilled to hear that you enjoyed everything from our complimentary shuttle to and from our other properties to our breathtaking views of the High Peaks Region! Thank you for choosing us for your getaway and we hope to see you again soon!

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Reviewed 5 August 2014

We had a very nice and relaxing 3 days visit. The hotel was very clean and met all our needs. The breakfast was great. We enjoyed sitting on the patio which overlooked Mirror Lake. It was close to downtown and we could walk everywhere.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Trekman20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 8 August 2014

Thank you so much for the excellent review! I am thrilled to hear that everything about your stay with us was perfect! I’m also glad to hear that you were able to sit out on the patio overlooking Mirror Lake and the High Peaks! The views out there are simply breathtaking! Thank you for choosing the Crowne Plaza Resort and Golf Club, Lake Placid, NY and we hope to see you back again soon!

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Reviewed 5 August 2014

We stayed for a week. The hotel was clean and very picturesque. It was well located with ample parking. Only downside was that it was on top of a hill. Not bad to walk down, but a bit of a chore to walk up. Restaurant was OK. Our kids loved the pool and hot tub, they were a good size. Location was versatile as it was within walking distance of nearly everything. We'd stay there again!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 8 August 2014

Thank you so much for the excellent review! It is great to hear that your kids loved the pool and hot tub area and you found our resort to be both clean and picturesque. I am glad that you found our location in town to be convenient for your family! Thank you for choosing the Crowne Plaza Resort and Golf Club for your vacation to Lake Placid, NY. We look forward to seeing you again soon!

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Additional Information about Crowne Plaza Lake Placid

Address: 101 Olympic Drive, Center Of Village, Overlooking Lake, Lake Placid, NY 12946-1407
Phone Number:
Region: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Lake Placid
#8 Business Hotel in Lake Placid
#8 Family Hotel in Lake Placid
#10 Romantic Hotel in Lake Placid
Price Range: £93 - £345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lake Placid 3.5*
Number of rooms: 249
Official Description (provided by the hotel):
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse. ... more   less 
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Also Known As:
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Lake Placid Crowne Plaza

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