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“Great views in a standard mountain resort”

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Crowne Plaza Lake Placid
Ranked #6 of 31 Hotels in Lake Placid
Certificate of Excellence
Reviewed 1 September 2014

We stayed four nights at the Crowne Plaza, and overall our experience was positive. There was a major misstep on our second day as the housekeepers never attended our room, but the front desk responded quickly to our complaint and were at least able to provide fresh towels and refilled amenities, and there were no other service issues during our stay. The location of this property is nearly ideal - it's very close to downtown but sits high enough to provide excellent views of Mirror Lake and the surrounding High Peaks. The caveat is that the walk up (and down) is very steep, and this may be an issue for some folks. There seemed to be a lot of families staying here, and this is a large resort so it would work well for bigger groups.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank cardinalash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPResort, Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 4 September 2014

Thank you for staying with us and I am happy you appreciated the outstanding views offered from our Hotel, I have brought to the attention of our Executive Housekeeper the oversight regarding your
room not being serviced to ensure this does not happen again.
Ray Damp
Hotel Manager

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Reviewed 1 September 2014

We booked one night because of the price as we were passing through. Also wanted to be in town and with a brand I recognized. I know Crowne Plazas can be hit and miss and with the price offered on their website, my expectations were not great. What a nice surprise. The hotel is up a steep hill that offers great views of the village, Mirror Lake and the surrounding mountains. Check in was a breeze as the staff was very accommodating and friendly. We got a mountain view room in the back of the property with a nice furnished balcony. The room was a little dated but clean, quiet and comfortable nonetheless. As mentioned, the hotel is centrally located behind the old ice arena but the steep driveway makes it a challenge to walk back. However, I believe there is a trolly that stops in front of the hotel and you can always take your car. In winter, you can ask to borrow the vintage bobsled that's on display in the hotel although I doubt they will let you.
This is a full service hotel with restaurants and bar. They also have nice outdoor seating on both sides so you can choose between a lake view or a mountain view. We made new friends at the fire pit as we all sat around after dinner for an hour or so swapping stories and telling bad jokes.
I was really sorry to leave the next morning as we had plans to be elsewhere but when I return to Lake Placid, this is where you'll find me.

Room Tip: We stayed in the back passed the pool. There are no elevators to the second floor but you can save a...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Road-Maven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPResort, Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 4 September 2014

Thank you for taking the time to write a review about your recent stay in Lake Placid, I am glad you enjoyed your visit and we will save you a seat at the fire pit for your return.
Ray Damp
Hotel Manager

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Reviewed 28 August 2014

The hotel is located on top of the hill overlooking Mirror Lake & the view is magnificent. It is also just walking distance to the Olympic Center & to the main drag. Convenience is a buzz word for this hotel since you are just a heartbeat away from restuarants & retail places. There is also a free shuttle to go to their restuarant the Boat House which is a must go for it is just so lovely & quaint . The hotel room is spacious, clean & overall okay. The hotel itself is a little dated & could use some renovation. The hotel staff were polite & professional also we got free wifi which is really a big plus.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank ruby c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 2 September 2014

Thank you for taking the time to give us some feedback on your recent stay. It is so nice to hear that you enjoyed the convenience of our resort’s location and the outstanding views we have to offer! In regards to the room being a bit outdated I will be sure to mention this to higher management. Thank you again for the feedback and we hope to see you back again sometime soon!

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Reviewed 28 August 2014

Our golf group spent two nights at the Crowne Plaza, and we were generally very impressed with the facility and the services. The front desk staff is very helpful, the parking and unloading is easy, and the restaurant and bar facilities are large and well-managed.

We also played golf at the Links course which is owned by the same management as the hotel. They have a convenient shuttle service to and from the golf course. Meals and drinks were well prepared and the service overall was excellent. The prices are very competitive for a resort town in high season.

Highly recommended

Room Tip: Ask for room with a view
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  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Arnold P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 2 September 2014

Thank you so much for your valuable feedback! We are thrilled that you all enjoyed your stay and your time on our golf course! We look forward to seeing you all back again soon!

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Reviewed 28 August 2014

We have been staying at the Crowne Plaza for years and it has become our reliable get-a-way hotel in Lake Placid. We visited again last weekend for a short hiking weekend. We book in the Adirondack Wing which is definitely worth the extra money spent. The balcony views are fantastic! The staff is very friendly and helpful. Main Street is just down the hill with plenty of eating, drinking, and shopping options available (in that order!). Our hands down favorite is the Great Room which overlooks the town, Mirror Lake, and Whiteface Mountain. Inside by the fire in the winter or out on the patio in the summer, it is the perfect place to be! We'll be back!

Room Tip: Book a room in the Adirondack Wing as the comfort and views are well worth the little bit extra spen...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank EEaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 2 September 2014

Thank you so much for the 5 star review and for sharing your feedback with us! We are so happy to hear that the Adirondack wing is continually a great fit for your vacation getaways. Our staff strives to provide outstanding customer service, so it’s nice to hear that our staff doing just that. Thank you again for the great review and we can’t wait to see you back again soon!

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Reviewed 27 August 2014

We had not been to lake Placid for a while, but decided to take a 3 day golf vacation and stay at the Crowne Plaza......We made the right decision to return, as this is truly a fantastic place to stay in a fantastic town with fantastic people........The up graded accommodations was an un expected gesture from Cindy (front desk Mgr) that was greatly appreciated.......Except for a little winter kill on several greens on the Mountain Course, we were able to get 3 rounds in and do a little shopping and visiting of this great little town / city.............IZOD still has great bargains, and LISA G's great Sangria...................... We will be back...

Room Tip: View from Lake Side rooms is awesome!
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank rloiseau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 5 September 2014

Thank you so much for sharing your feedback from your recent stay with us! We are happy to hear that your stay was outstanding and you got to enjoy some golf throughout your stay. I will definitely share this review with Cindy! She will be so happy to hear that her upgrade was appreciated! Thank you for choosing the Crowne Plaza Resort and Golf Club and we hope to see you back again sooner rather than later!

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Reviewed 27 August 2014

We stayed here for one night in August and it was very nice. The hotel is in town and is up on top of a hill overlooking Mirror Lake. The views are great, but it can be a very hilly walk up to it. You can drive down the hill and there is a public lot right at the bottom and be right in town.

Our room was very nice with a small balcony overlooking the lake and the mountains.

They have a nice breakfast buffet with a lot of selections and an omelette station. Very reasonable at $11.99.

I think the hotel itself is overpriced though, and I may not stay here again because of it. I think you are paying for the view. As others have said, it is need of some updates. The elevator is very small and slow, and the AC is very noisy.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this reviewResponded 31 August 2014

Thank you for your feedback from your recent stay with the Crowne Plaza Resort and Golf Club in the beautiful Lake Placid, NY. We are glad to hear that you enjoyed your view from your room. Our resort offers some of the best views of the surrounding High Peaks! I am also pleased to see you enjoyed our breakfast buffet at Mackenzie’s restaurant. We are saddened to know our rates did not match your expectations. During the busiest summer months of June, July, and August the rates do increase. For lower rates be sure to check during the Spring, Winter, and Fall. Our rates are constantly changing so please feel free to contact the resort directly for further information! Thank you again for your feedback and we will definitely use it to further improve for future stays.

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Additional Information about Crowne Plaza Lake Placid

Address: 101 Olympic Drive, Center Of Village, Overlooking Lake, Lake Placid, NY 12946-1407
Phone Number:
Region: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Lake Placid
#8 Business Hotel in Lake Placid
#8 Family Hotel in Lake Placid
#10 Romantic Hotel in Lake Placid
Price Range: £86 - £371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lake Placid 3.5*
Number of rooms: 249
Official Description (provided by the hotel):
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse. ... more   less 
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Also Known As:
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Lake Placid Crowne Plaza

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