This was our 2nd visit to the Crown Plaza; were quite impressed last fall however this visit fell short. We prebooked (paid in advance) a "king jacuzzi room, with walk-out balcony and chairs for 3 nights but because I became quite sick, we cut our trip short and left after the 2nd night. On check-out I was reminded that "it's non-refundable", which I understood, however a more sympathetic comment could have been made than the blunt reminder of "unrefundability". The cold front-desk attitude only served to jog my memory that last year's "front desk" demeanour was also steely cold and not at all welcoming. This room left some to be desired: the jacuzzi was very, very old; there was a huge puddle of water left from the a/c unit in the middle of the "walk out" balcony (which, by the way was perhaps 18" in width; more a Juliette balcony than a "walk out"), etc, etc. We'll come back to Lake Placid again next year, but we'll not stay here.
- Official Description (provided by the hotel):
- Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse. ... more less
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- Also Known As:
- Crowne Plaza Resort And Golf Club Lake Placid
- Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
- Lake Placid Crowne Plaza