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Microtel Inn by Wyndham Albany Airport
Ranked #3 of 16 Hotels in Latham
Reviewed 27 April 2014

On arrival after making reservations online, and driving four hours (with pet) the front desk person told us that they were out of rooms......that there were rooms on the second floor but she would get in trouble if she were to put us there. I asked why? she told me that a large dog barked once and it caused a complaint to be made by another guest. Well I asked what if the dog barked on the first floor. No answer, finally put us in a "handicap" room on the first floor, without the sleeping accommodations we wanted. There were no luggage stands, and when I asked for one the desk person didn't even know what I was talking about. There was only one bedside lamp, when I asked for another she said she'd look into it. Later told me she had lamps but no lightbulbs.

  • Stayed: April 2014, travelled with family
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Thank EF E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 29 April 2014

Being a pet friendly hotel for overnight or short term stays , we are delighted and work diligently with our pet owning guests to provide first floor accommodations. Since this guest booked with a third party travel agency, we were unfortunately not provided with the need for a pet friendly room so at check in time , our front desk agent did the best she could in following our hotel policy.
It should also be mentioned that another hotel policy in being a non-smoking hotel , smoking in their room was not respected by this guest as they were requested to leave a day early in their two day prepaid reservation with their third party travel agency as opposed to paying our smoking in a non-smoking room fine.

We respectfully look forward to working with respectful guests in the future.

Chris Steffens

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575 - 581 of 920 reviews

Reviewed 25 April 2014

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank James C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 28 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 April 2014

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Mary H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 28 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 April 2014

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Maria L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 23 April 2014

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Reviewed 21 April 2014

My husband and I stayed for the 1st time at the Microtel. We knew the room would be smaller, but found everything we needed & it was spotless. The staff was super nice, breakfast was excellent. Most importantly the bed was comfortable. Will stay again as we visit family many times a year.

  • Stayed: April 2014, travelled with family
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Thank Alberta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 23 April 2014

On behalf of our super nice staff, I would like to thank this guest for their kind review and look forward to their return on the future.

All the Best,

Sales Manager, Microtel - Latham
Sales Manager , Days Inn - Glenmont
Phone: (518) 782-9161 ext. 303
Fax: (518) 782-9162
sales@microtelalbany.com

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Reviewed 16 April 2014

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kristen G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 21 April 2014

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Reviewed 12 April 2014

I stayed in the Microtel on the last day of a business trip to Cooperstown. The room was nice with a microwave, fridge and a nice flat screen TV with HBO, HBO2, SHO and SHO2. The room was very clean. I stayed in the Holiday Inn across the road on the first leg of my trip and it was not clean. For a very comparable rate, the Microtel is the better hotel by far. Would recommend.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 21 April 2014

We sincerely appreciate this review and or this guest for noting all the premium channels currently provided for free. We would like to mention that the remaining 64 channels are all high definition on a 32 in Led flat screen, that with our free wi-fi on our dedicated fiber optic backbone has and will provide our guests with constant in-room entertainment.

All the Best,

Chris Steffens
Sales Manager, Microtel - Latham
Sales Manager , Days Inn - Glenmont
Phone: (518) 782-9161 ext. 303
Fax: (518) 782-9162
sales@microtelalbany.com

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Additional Information about Microtel Inn by Wyndham Albany Airport

Address: 7 Rensselaer Ave, Latham, NY 12110-2702
Phone Number:
Region: United States > New York > Latham
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Latham
#6 Business Hotel in Latham
Price Range: £56 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn by Wyndham Albany Airport 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Microtel Inn Albany Airport Hotel Latham
Microtel Albany Airport
Microtel Hotel Latham
Microtel Latham
Latham Microtel

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