On arrival after making reservations online, and driving four hours (with pet) the front desk person told us that they were out of rooms......that there were rooms on the second floor but she would get in trouble if she were to put us there. I asked why? she told me that a large dog barked once and it caused a complaint to be made by another guest. Well I asked what if the dog barked on the first floor. No answer, finally put us in a "handicap" room on the first floor, without the sleeping accommodations we wanted. There were no luggage stands, and when I asked for one the desk person didn't even know what I was talking about. There was only one bedside lamp, when I asked for another she said she'd look into it. Later told me she had lamps but no lightbulbs.
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- Also Known As:
- Microtel Inn Albany Airport Hotel Latham
- Microtel Albany Airport
- Microtel Hotel Latham
- Microtel Latham
- Latham Microtel