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Microtel Inn by Wyndham Albany Airport
Ranked #3 of 16 Hotels in Latham
Reviewed 27 May 2014

We reserved a non-smoking room for our recent stay at microtel. When we got to our hallway, the hallway smelled like cigarette smoke. Our "non-smoking room smelled even worse. A call to the front desk had us relocated in minutes. This room smelled like a non-smoking room should. The front desk person even called our room to let us know that coffee and tea were ready in the lobby. The rooms were clean and modern but small. The continental breakfast could have used some protein other than yogurt.

Stayed: May 2014, travelled with family
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 28 May 2014

We thank this guest for this review and are pleased to see that our front desk agent swiftly and courteously handled their room change while providing the hospitality of our lobby coffee and tea service. We note the need to add a protein option for our free continental breakfast which includes waffles in the morning. We are looking into to providing such an addition shortly.

All the Best,

Chris Steffens
Sales Manager, Microtel - Latham
Phone: (518) 782-9161 ext. 303
Fax: (518) 782-9162
sales@microtelalbany.com

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569 - 575 of 928 reviews

Reviewed 24 May 2014

Albiet this property is under renovation I saw conditions below standard from under other Microtels. This is a Microtel with smaller rooms.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Anthony Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 28 May 2014

I do thank this guest for the quick comparison review to our Microtel to others . Since we are in the process of renovation and being the 20th hotel in the chain built 19 years ago , our hotel was the standard at that time. When current ownership acquired the hotel 10 years ago all 100 rooms were single queen bedrooms . They wisely open up two of the wings and built out another 8 feet to supply the hotel with 28 double queen bedrooms. I invite any guest who has concerns about the size of an original queen bedroom to upgrade to our double queens.

All the Best,

Chris Steffens

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Reviewed 23 May 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Timea P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 28 May 2014

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Reviewed 23 May 2014

This was our first stay in a Microtel. The single queen room was very small, which was fine because we were only scheduled to be there for one night before going to a different hotel we previously reserved for the weekend. The lobby was bare and didn’t evoke a welcoming feeling, but the front desk clerk was very friendly. Unfortunately, when we checked into our room we discovered a previous guest’s dirty pants and underwear on the floor in the closet! The desk clerk was accommodating and gave us another room; that one had a bathroom waste basket full of trash. Also, since our window had no screens we were unable to keep it open during the night, which was disappointing because the smell in the room was less than fresh. The bedding looked a bit worn and dingy, but the mattress was quite comfortable. The window seat in the room was a nice touch and provided extra space for our luggage. Breakfast was good and included the usual choices, including hot waffles. Overall, our first impression of Microtel wasn’t great. Unfortunately, not much to recommend it for future stays.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank dmandjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 28 May 2014

So sorry that it appears that we failed in our first impression .We do thank you for the positive points by it appears that we have to work a little better with housekeeping. I will be sending a private message here and invite this guest to provide more information. I do truly thank you for the feedback.

All the Best,

Chris Steffens.

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Reviewed 22 May 2014

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Maria S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 23 May 2014

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Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank GoalieMomOntario
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 23 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 May 2014

  • Stayed: May 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kristine C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this reviewResponded 19 May 2014

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Additional Information about Microtel Inn by Wyndham Albany Airport

Address: 7 Rensselaer Ave, Latham, NY 12110-2702
Phone Number:
Region: United States > New York > Latham
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Latham
#6 Business Hotel in Latham
Price Range: £54 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn by Wyndham Albany Airport 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Microtel Inn Albany Airport Hotel Latham
Microtel Albany Airport
Microtel Hotel Latham
Microtel Latham
Latham Microtel

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