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“Gracious service, nice amenities”

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The Century House, an Ascend Collection Hotel
Ranked #2 of 16 Hotels in Latham
Certificate of Excellence
WV
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Gracious service, nice amenities”
Reviewed 17 November 2013

The room was clean and tasteful. The breakfast buffet is outstanding. We dined one evening at the restaurant and were very impressed - food very nicely prepared, servers were attentive and professional. There's a 1/2-mile walking trail behind the parking lot for joggers, as well as a fitness room with weights and treadmills. The Tues/Thurs free wine and cheese "happy hour" was a nice and classy touch. Overall, we found this an excellent place to stay in the Albany area.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank Highland210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
Thank you for your review of your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are also pleased you were able to explore our entire property and to take part in our Manager's reception which takes place every Tuesday and Thursday in our Lobby. This is one of the ways we thank our guests for staying with us and helping give back to the community thru our Enjoy One Share One Program which provides a meal for someone in need, as we partner with The Northeast Regional Food Bank.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Kind Regards
Nancy Martori-Cole
Hotel Manager
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424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
New York City, New York
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 15 November 2013

Easy to get to. Nice rooms and amenities. Wifi was adequate and free. Complimentary breakfast was adequate. My only gripe was the lack of outlets in the room to plug in the laptops, cell phones and other gadgets. Had to use the bathroom for some extra outlets. Otherwise recommend for a good night's sleep for very reasonable price.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
1 Thank Jon772009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
Thank your for your review of your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
Thank you again for sharing your experience, we look forward to seeing you in the future.
Best Regards
Nancy Martori-Cole
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jefferson, Maine
1 review
Reviewed 13 November 2013

Just stayed three days at and attended a conference held at the Century House. Every aspect of our visit was enhanced by the friendly and highly professional service provided. Since I was somewhat involved in the planning for this conference, I was able to get a glimpse of some behind the scenes activity and I was thoroughly impressed with the effort expended to make sure that we got the support we needed for meeting space, meals, audio-visual, conference registration, and even public events held on the property. And, the ambience of this place adds a degree of elegance to the proceedings.

  • Stayed November 2013, travelled with friends
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Helpful?
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
Thank for taking tome to review your stay with us. It was a pleasure to have your conference. We strive to make everyones stay and time with us comfortable and stress free. So I was pleased to hear you recieved the support you needed during your conference. I will be sure to share with all the staff in both hotel and banquet department of your experience as I know they als enjoy hearing such positve feedback.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Sincerely
Nancy Martori-Cole
Hotel Manager
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Vero Beach, Florida
Level Contributor
80 reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 November 2013

I'm fussy. If you're a traveler in need of comfort, don't hesitate to stay here. Rooms are updated and very comfortable. When was the last time you stayed at a $100 a night hotel with a very good, affortable fireside restaurant with old world charm? Complementary drink at a small, but nice bar along with a complementary breakfast that is homemade and fresh. I've stayed here twice and will never stay anyplace else around Albany.

  • Stayed November 2013, travelled on business
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Helpful?
Thank Harry487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
Thank you for taking time to review your stay with us, The Clarion at The Century House. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
I was pleased to hear you will be a repeat guest when staying in the Albany area. When you do stay with us you help in our effort to give back to the community thru our Enjoy One Share One Program which provides a meal for each hotel guest as well as each meal that is served in our Restaurant and Banquet Facility as we partner with the Northeast Regional Food Bank.
We look forware to your future visits.
Kind Regards
Nancy Martori-Cole
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
1 review
Reviewed 11 November 2013

The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.The food was really good.

  • Stayed December 2012, travelled with family
    • Value
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Helpful?
Thank Robb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
Thank you for taking time to give us you feedback on your stay and dining experience. I will be sure to share your comments with the culinary team at The Century House Restaurant. They are always inspired by such positvie comments. We look forward to having you as a guest in the future and provide a great stay and meal with us.
Best Regards
Nancy Martori-Cole
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Troy, NH
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 November 2013

I have been booking business trainings at this location for almost a year and I am very pleased by the service. The rooms have been just what we needed. They have been clean and any issues have been dealt with promptly. The breakfast is much better than other hotels in the area. It is a full hot breakfast. The conference space is also great as there are numerous options and the staff are great to deal with. Sandy, Geraldine, Marge, Fran, Nancy etc etc are fantastic. I have never had the level of service that this hotel provides. It is simply unmatched by anyone else.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Kallista81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
On behalf of our entire team I thank you for your review of our hotel and banquet facility. Whenever we can provide service that enhances any program we take pride and share that experience with all staff. Your feed back helps us continue to improve our property and service so that we can grow and provide outstanding service and accomodations to all our guests. Thank you so much for your business and we look forward to seeing you in the future.
Sincerely
Nancy Martori-Cole
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2013

I average 200 room nights per year in all types and grades of hotels. My $100 room and free full breakfast here were superb...better than many much more expensive hotels. All aspects were impeccable...clea, quiet, large, easy access, friendly professional staff bottom to top. Very highly recommended.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank med9344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy M, Manager at The Century House, an Ascend Collection Hotel, responded to this review, 23 November 2013
Thank you for taking time out of your busy schedule to review our hotel and your stay with us. I am please to hear that we were able to meet the needs and expectations of a frequent traveler. I will be sure to share your comments with our staff as it will serve as great encouragement to continue to provide excellent service and a great stay. We look forward to providint you the same pleasant accommodations and service the next time you are in town.
Best Regards
Nancy Martori-Cole
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Century House, an Ascend Collection Hotel

Property: The Century House, an Ascend Collection Hotel
Address: 997 New Loudon Road, (Route 9), Latham, NY 12110 (Formerly Clarion Hotel at the Century House)
Phone Number:
Region: United States > New York > Latham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Latham
#4 Business Hotel in Latham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Century House, an Ascend Collection Hotel 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Clarion Latham
Clarion Hotel The Century
Latham Clarion

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