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“What Great Service”

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Hampton Inn & Suites Albany Airport
Ranked #1 of 16 Hotels in Latham
Certificate of Excellence
Toronto
Level Contributor
177 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“What Great Service”
Reviewed 30 July 2014

We were heading back to Canada and picked this Hampton as it was on our route. The two front desk people were wonderful. One had left a large hotel chain to come to the Hampton as she really enjoyed customer service and you could tell. We needed batteries for one of our tracking devices. The went through the desk drawers found what we need and gave them to us no charge. The room was large, bathroom spacious and well lite with lots of counter space. It was quiet, clean, and even though they had been struck by lightning the night before wifi worked. They were not connected to the Hilton web site but had fun doing things by hand and paper. I would strongly suggest this location and it again what Hampton Inn stands for customer service above and beyond.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SweetSydneyToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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472 reviews from our community

Traveller rating
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    27
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    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
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English first
Boston, United States
1 review
Reviewed 30 July 2014

The hotel was very clean and in a great location. There were plenty of restaurants in close distance. My husband left his wedding ring in the room when we checked out and the housekeeping staff found it and turned it in. The general manager contacted us and mailed it out that evening!!!!! We got it in the mail the very next day!! The hotel was great!!!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jodi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2014

My husband and I stayed for at the Hampton in this past weekend. The room was very clean the front desk staff was super friendly, the room came with breakfast which was a nice surprise. In the morning we needed extra towels they arrived within a few minutes of calling. Overall a great place to stay in the Schenectady area.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
114 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 July 2014 via mobile

Can't go wrong with stay/ like the location away from the crowd- after dealing with more than 25-40k people on a racing day- last thing you want is annoying kids or drunks-both can be loud/obnoxious-water flow for showers are nice, quiet, clean, wish toilets were higher-front desk always helpful, friendly/ I think Len has been here since day one and always helpful/ will b back in 3 weeks and in 2015

Stayed July 2014
Helpful?
Thank Mcbub8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Bern, North Carolina
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 July 2014

This Hampton Inn is a newer hotel located near the Albany Inter. Airport. It is immaculately maintained with lovely landscaping. Breakfast is served in a large great room that allows for a variety of seating arrangements. There is a sidewalk on the road beside the hotel that allows walkers, runners,bikers opportunity to exercise outdoors with safety.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Luann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TX
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 July 2014 via mobile

Hampton Inn never disappoints! I love the 24hr available coffee and tea. My kids love the fresh baked cookie treats (when we catch them). The pool is nice. Breakfast was nice, not amazing. Better fresh fruit offerings would be appreciated. Room was comfy and clean. Thank you!

Stayed July 2014
Helpful?
Thank TBudinich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manassas, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014

Excellent example of a well run Hampton Inn. Parking is a little sparse but the hotel itself is in great shape, the staff is friendly and everything works. The breakfast is also above average for a Hampton Inn - many good and unexpected hot items. We booked at the very last minute online and the room was ready and waiting for us when we got there an hour later. Check in and check out was very smooth. It was a little hard to find insofar as you'll never stumble upon it from the highway - we only got there because we got the address online and the GPS led us there. BUT when you do get there, you can't miss it.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Willem B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Albany Airport

Property: Hampton Inn & Suites Albany Airport
Address: 45 British American Blvd, Latham, NY 12110-1413
Phone Number:
Region: United States > New York > Latham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Latham
#1 Romantic Hotel in Latham
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Albany Airport 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn And Suites Albany Airport
Hampton Inn & Suites Albany Airport Hotel Latham
Hampton Inn Albany Airport
Hampton Inn Latham
Latham Hampton Inn

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