After a couple of flight cancellations, I was comp'd a room here by United. The hotel shuttle picked us up. While there was a line of us checking in for the same reason, the check-in was efficient and the desk manager friendly and empathetic. There were cookies and apples to snack on in the lobby, which my growling stomach appreciated. We were given directions to restaraunts within walking distance. Though a bit dated, the room was clean and the bed was comfortable. The back-up 4:15 AM wake-up call was on time and the 5 AM shuttle back to the airport was on time. When my 6:32 AM flight was cancelled, I called the hotel, they picked me up again, and they have allowed me to check back into my room until noon as I wait here for my 4 PM flight. I was offered the continental breakfast on my return. That is good service... and kindness. Should I need a room in the area again, I will give this Quality Inn my business.
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- Also Known As:
- Quality Inn & Suites Albany Airport Hotel Latham
- Quality Inn And Suites Albany Airport
- Quality Inn Albany Airport
- Quality Inn Latham
- Latham Quality Inn