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“Good location and clean”

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Super 8 Latham/Albany Troy Area
Ranked #8 of 16 Hotels in Latham
Reviewed 3 August 2014 via mobile

............................Clean room good prices used the coupon in hotel.com dennys is next door close to the interstate overall clean and good value family .................................'......................

  • Stayed: July 2014
    • Value
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Thank StephenBStewart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8LathamNY, Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 8 September 2014

Dear Stephen,
We thank you for your review. We are glad you liked the newly renovated rooms, our location and friendly service that our staff had provided to you. I am glad you found us economical and clean. We are looking forward to your next stay in near future.

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288 - 294 of 468 reviews

Reviewed 22 July 2014

The room was very clean. The staff was very friendly & helpful. The beds were very soft & comfortable. We didn't encounter any problems while staying here. The breakfast they provided was very good. Nice selections. we plan to return next year.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
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Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8LathamNY, Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 8 September 2014

Dear Shawn,
We thank you for your review. We are glad you liked the newly renovated rooms and friendly service that our staff had provided to you, I am glad that you liked the new Super 8 Breakfast food choices. We are looking forward to your next stay in 2015, Have great year ahead.

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Reviewed 9 July 2014

The room was relatively clean. The shower/tub drained slowly. Staff at the main desk seemed unhappy and preoccupied. While I had a nonsmoking room, by morning there was a hint of cigarette smoke. Otherwise this was a comfortable stay, especially for the price. For being on/near a busy road, it was relatively quiet.

  • Stayed: June 2014, travelled solo
    • Value
    • Rooms
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Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8LathamNY, Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 8 September 2014

We thank you for your review. We apologies for the inconvenience and thank you for letting us know for the problem you have faced, Review like yours will allow us to improve. We will notify appropriate individual in staff to fix the problems and hope you give us chance to serve your need in near future.

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Reviewed 17 June 2014

I experienced something at this hotel that I have never ran into before with the Wyndham chain. I am a rewards member and do my best to stay with this chain to earn reward points. Several days after staying here there appeared a note on my account that no reward points had been issued as I had either booked through a third party(which I hadn't) or I had received a non-qualifying rate. I normally book through Wyndham but not always(occasionally PriceLine) and have never been denied reward points. Therefore I must assume that the Senior Rate(which I always ask for) is considered by this Hotel to be a non-qualifying rate. Upon contacting Wyndham they confirmed that the hotels in this program do pay for the points they issue(which I knew they must) and that have discretion when issuing points . They suggested that I contact the hotel and see if they would agree to issue points for my stay so that tells me this hotel chose to use the non-qualifying rate route to avoid issuing points for my stay. I told the very nice person at Wyndham that I would not get involved in a back and forth with the hotel as they seemed to have used their option to withhold points for this stay and use my option to write a review on what happened. So if you are a senior who uses the Wyndham loyality program "it don't work at this hotel."

  • Stayed: June 2014, travelled with family
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Thank G H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8LathamNY, Guest Relations Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 26 June 2014

We are sorry for the experience that you had with your stay. I encourage you to contact our general manager regarding this issue. Perhaps we can get it straightened out.

Stephanie

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Reviewed 17 June 2014

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Super 8
Thank Linda C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Super8LathamNY, Guest Relations Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 26 June 2014

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Reviewed 10 June 2014

Had to rearrange furniture in order to fit her walker into the room. Could not get the wheelchair into the bathroom without opening the door to the hallway. Handicapped ramp was blocked by heavy boxes and unusable when we arrived. Tub/shower unit was NOT handicapped accessible. Light could not be reached by a handicapped person from the bed. Very unsatisfactory.

Stayed: June 2014, travelled with family
Review collected in partnership with Super 8
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8LathamNY, Guest Relations Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 26 June 2014

We are sorry for the experience that you had at our location. I have looked in to everything pertaining to this booking and it appears as though the 3rd party that you booked through did not let us know you needed handicap access. We apologize for the confusion and we encourage all our our guests with special requests to contact us after you book your room to address those needs directly to us. We hope that you would stay with us again.

Stephanie

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Reviewed 26 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Review collected in partnership with Super 8
Thank Eileen A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Super8LathamNY, Guest Relations Manager at Super 8 Latham/Albany Troy Area, responded to this reviewResponded 29 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Latham/Albany Troy Area

Address: 681 Troy Schenectady Rd, I-87 Exit 6, Latham, NY 12110-2501
Phone Number:
Region: United States > New York > Latham
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Latham
Price Range: £46 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Latham/Albany Troy Area 2*
Number of rooms: 44
Official Description (provided by the hotel):
Newly remodeled in 2015, close to I-87 and I-90, near Dennys's Restaurant (24 Hours) and surrounded with many choice of restaurant and Fast food. Our Latham, NY, hotel gives you easy access to New York's capital, Troy, Saratoga Spring, Schenectady and beyond. Close to many college such as Siena, RPI, Union, SUNY Albany, SUNY Polytechnic Institute (Nano-Tech) and near by manu hospitals such as St. Mary, Samaritan, St. Peter's, Ellis, Captal Regian Health Park, and CNY Fertility Center. Plan your busy day with free Wi-Fi. Start your morning energized with free SuperStart continental breakfast. For business class comfort, book one of our king executive suites, equipped with recliner, refrigerator and microwave or Deluxe 2 Doubles equipped refrigerator and microwave . Kids 17 and under stay free with an adult at our Latham,NY/near Albany & Troy area hotel. ... more   less 
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Also Known As:
Super 8 Latham/Albany Hotel Latham
Super Eight Latham
Latham Super Eight
Latham Super 8

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