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“Rude staff - stay at the Hampton instead”

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Quality Inn near Destiny USA
Ranked #10 of 11 Hotels in Liverpool
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Rude staff - stay at the Hampton instead”
Reviewed 4 November 2005

I wish the last review had been written before I booked this hotel. The staff is unbelievably rude. I have never encountered such an unfriendly staff.

When I stayed, the business center had a light fixture hanging from the ceiling (exposed and non-functioning) and the computer was so slow I gave up. Fortunately I have a laptop with wireless (no problems with that), but I wanted to print a map and so tried the business center for that purpose. THe excercise room is above average for hotels of that class - 2 (cheap) ellipticals, 2 reclining bikes, 2 treadmills and a TV and Water cooler.

My room was small and the bed not very comfortable. The shower gave me a few cold shocks. The hotel does provide Herbal Essenses shampoo, soaps and lotion, which improved my mood somewhat.

  • Stayed November 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carolyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ps0017, General Manager at Quality Inn near Destiny USA, responded to this review, 18 July 2011
This review is from 6 years ago and I can assure you that other than myself and the housekeeping supervisor the staff is all new since the comment was posted and this entire group of people are wonderful ,kind and caring people .You will be made to feel like family .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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163 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
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English first
ohio
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 31 October 2005

I stayed at this Clarion using Choice Hotel points. SO it was a free stay, and I still felt ripped off. It was clean and safe, but it wasn't comfortable, the staff was rude and the rates are highly overpriced. There are much better choices in the area. The free breakfast was substandard compared to Holiday Inn Express, Hampton inn, and other similar hotels. If you find an unbeatable rate, stay here. Otherwise, go somewhere else.

Stayed October 2005
Helpful?
3 Thank ohiodude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn near Destiny USA

Property: Quality Inn near Destiny USA
Address: 401 7th North St, Liverpool, NY 13088-6625 (Formerly Clarion Inn)
Phone Number:
Region: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn near Destiny USA 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn near Destiny USA is one of the closest hotels to Destiny USA. We are conveniently located off of Interstates 90 and 81. We are very close to Syracuse University, downtown Syracuse, and major area hospitals. Our complimentary amenities include: a microwave and refrigerator in every room, free wi-fi, free hot breakfast in the morning, etc. Our hotel has made numerous efforts to reduce our carbon footprint. In addition to using LED lighting in across our rooms and public spaces, we have also installed over 150 solar panels. Stay with us and enjoy great value and service at a hotel that is socially responsible. ... more   less 
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Also Known As:
Quality Inn Liverpool Hotel Liverpool
Clarion Liverpool
Liverpool Clarion

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