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“Stunning Ocean View”
Review of Allegria Hotel

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Allegria Hotel
Ranked #1 of 2 Hotels in Long Beach
Ottawa, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stunning Ocean View”
Reviewed 20 November 2013

We were not originally booked into an ocean front room, but one of our party made a comment in passing that she had really hoped for an ocean view, and the amazing staff at the front desk - Jeff in particular - made it happen for us. The room was very nice and clean; only a short walk to some restaurants and shopping; right on the boardwalk; and a cool bar just off the lobby with live jazz.
Great stay...

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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976 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
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English first
Marlboro, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2013

I don't know what other reviewers experienced and why, but we had a great experience and I would recommend. The rooms were clean, contemporary and the bed very comfortable and cozy. The ambiance was spectacular. The pictures on the website do not do the Allegria Hotel and property justice. This is the perfect setting for weddings, engagement parties and birthdays. They can create many different settings within their numerous spaces. We had 100+ people stay at the hotel.. Dinner Friday night was made to order by a great chef and committed catering staff. Thank you Peter, Director of catering and staff. The food was bountiful. Cocktails flowing. Service was terrific. The hotel was warm and friendly, From the time I valet parked the car, met the gracious welcoming faces like the Director of Rooms and Operations Magdy to getting back into my car when it was time to leave. I never wanted to leave. Ps. Jason at the front desk was a doll. The weekend was perfect.

Room Tip: beach front is the best
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Jodi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
162 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 18 November 2013

visiting from AZ for a Bar Mitzvah in the area. Service was good with plenty of staff on a busy 3 wedding weekend at the hotel. Great location being right on the brand new beautiful Sandy rebuilt boardwalk and beach. The Fitness Center is great with a beautiful view of the ocean as you workout. Too bad the pool was closed. The staff was very helpful, led by Magdy who helped us resolve a pricing issue. Also helpful were Jason and Jeff at the front desk. Thanks for a good time.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank br0za1205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 November 2013

We stayed at this hotel for two nights recently while attending a family function in Long Beach. The room was "okay" but definitely wasn't of $200-a-night quality. Light poured through an ill-fitting entry door, lights didn't work, the phone didn't work properly, Wi-Fi was extra, street parking was practically non-existent, no place in the bathroom to place personal items, etc. But the biggest complaint, by far, was the noise. We wanted to have a drink in the lounge at 6:00 p.m. before going out to dinner, but that was impossible because the music had already started blaring throughout the entire floor. The manager refused to turn it down because "this is a lounge." When we returned from our evening out at 11:00 p.m., the music was even louder. So bad, in fact, our bed on the fifth floor was literally shaking. Two calls to the front desk generated only a tepid response: "Yes, this is a hotel, but it is also a nightclub." Advice to potential guests, therefore, would be, if you want to party, this may be a decent place to stay. But if you want to sleep, relax, or talk, avoid this place like the plague.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
6 Thank CoastGuy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Long Beach hotels

nyc
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 November 2013

To create a wonderful wedding celebration, along with showcasing Long Island's beautiful beachfront to our friends, we planned a weekend getaway for many out of town guests. From the moment we had our initial meetings. we were struck with a feeling that there was incompetence, combined with arrogance, from many staff members at this hotel. To allay our concerns, we arranged for multiple meetings with the hotel's events staff. along with the general manager - all of whom assured us that our weekend would be flawless.

Unfortunately, despite months of meetings and planning, this turned out to be untrue. In retrospect, we should have heeded our initial perceptions. However, we were fooled into thinking that the management of this hotel really wanted to do better and would pull together a team that could deliver a special weekend event. This did not happen.

They absolutely cannot and will not deliver on what they promise you. Take it from us, we spent hours with incompetent staff and management who feigned caring and capability, but they could not deliver. There was little - if any - welcoming feeling given to guests from the time they arrived -throughout the entire weekend..

Here are just a few of the specific complaints during the weekend.

A buffet dinner in which the food was not adequately replenished - it took over 45 minutes to get additional food onto a table...which we were promised would be filled as plates were emptied. The appropriate wine that was ordered was not served until midway through dinner, when we noticed the wrong label on the bottles. Desserts on the agreed-upon menu were substituted without notification. Overall, the manager on duty that evening told us at the end of our dinner: " they did not do a good job on delivering." What a surprise!

A block of rooms was reserved for guests. Most had issues which ranged from no air conditioning to overflowing toilets and paper thin walls which made sleeping difficult. There was lost luggage, along with an overall uncaring and arrogant attitude when problems were brought to their attention. Rooms keys didn't work...every time we got into an elevator we heard other guests from different parties venting about their issues with the Allegria. No one was happy that weekend!

The best description of this hotel is from one of our guests who stated was that this place is like a Hollywood set- you see a nice building - on a beachfront- with the glitz and glamour in the lobby and bar. However when you go inside and upstairs nothing is put together well - it is all fake.

The height of arrogance (which is ultimately most disappointing) is when top management recognizes that there are serious issues and does nothing to correct them. The management and staff know and admit that there are real problems. Yet- top down - little or nothing was done to rectify the issues nor to apologize when things were not well delivered.

It is time for the owner and management to take stock of the vastness of their problems and address them head on - with dignity and diligence.

To all who are planning events here or planning to stay here- don't. Truly, we are sorry that we did not heed our initial apprehension and plan for our guests to stay at the Hampton Inn - which is the other hotel that various guests stayed at and which delivered.

  • Stayed August 2013, travelled with friends
    • Value
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Helpful?
7 Thank musicmavenNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phoenix
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 November 2013

Overpriced terrible customer service! Jason at the front desk was the worst we booked a king room and they gave us double beds which were to small for a child let alone 2 adults and wanted an extra $100 to upgrade us! Very unsatisfied with our stay this place sucks stay at the long beach hotel its half the price. Thanks jason

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ALLCITYGEAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freeport, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 November 2013

We had forty rooms booked here for my son's wedding, which took place nearby. The rooms were filthy. No heat. No hot water. Barely any light fixtures. TV's did not work. It was, needless to say, unbelievably embarrassing for our family's. Furthermore, guests were quoted one charge, and upon checking out, we're charged a higher rate.

There was some kind of ultra religious ceremony taking place which made most guests very uncomfortable.

Room Tip: Save yourself a lot of grief and aggravation and money. Book a different hotel.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank Ronnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Allegria Hotel

Property: Allegria Hotel
Address: 80 W Broadway, Long Beach, NY 11561-4036
Phone Number:
Region: United States > New York > Long Island > Long Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Long Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Allegria Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
The Allegria Hotel is Long Island's Only Luxury Oceanfront Hotel where the Hampton's meets Manhattan. Slumber in elegance in our 143 rooms and suites and discover impeccable accommodations with personalized service. Dine at our the Atlantica Restaurant and indulge in gourmet cuisine or experience the L'onda Lounge and enjoy a cocktail while over looking the Atlantic Ocean. There is always plenty to do, whether talking a stroll on the iconic long beach boardwalk or surfing with skudin surf; there is always fun under the sun. The Allegria Hotel also features a variety of chic event spaces perfect for meetings, private events or the wedding of your dreams. Experience first hand the Allegria Lifestyle. ... more   less 
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Also Known As:
Allegria Hotel Long Beach, New York

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