I have been to this hotel many times amazing scenery but horrible customer service. In fact, I was about to book for my wedding reception. Not anymore! My fiancee has never stayed here and since they were offering a Travelzoo/Groupon deal to stay one night I thought I could surprise him. I called the reservations office before I bought the voucher with 8 days left to purchase the voucher. She told me her rate was $100 dollars more than Travelzoo. Makes absolutely no sense why they wouldn't offer the same package. As soon as I hung up the phone to buy the voucher the offer was deleted off Travelzoo.
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